Salesforce CRM Manager

Your role What you'll be doing What We Need CORPAY is currently searching for a Salesforce CRM Manager to join our IT Development division in the Auckland office. In this role, you’ll be responsible for ensuring the overall functional implementation, usability, and business alignment of Salesforce solutions, while actively contributing to an Agile delivery environment. Reporting directly to the Director of Operations & Technology, this role is crucial for ensuring the successful delivery of features that align with our business objectives. The Salesforce CRM Manager continuously optimizes how we engage customers across our brands and excels at turning complex business needs into scalable, secure Salesforce solutions. You’ll work closely with marketing, developers, and QA to ensure CRM is not just a platform, but a core commercial capability. How We Work As the Salesforce CRM Manager, you’ll be expected to work in a hybrid environment. CORPAY will set you up for success by providing: Workspace in Ellerslie office Company‑issued equipment + remote access Hands‑on training and development Role Responsibilities Product Backlog Management – create, maintain, and prioritize the product backlog based on the company’s strategy and objectives. Stakeholder Engagement – serve as the primary point of contact between stakeholders and the development team and gather feedback to refine product features. Sprint Planning & Execution – participate in sprint planning meetings to outline the product’s development phases and ensure user stories and acceptance criteria are well‑defined and clearly understood. Continuous Improvement – work cross‑functionally to drive efficiencies and improvements in product development. Relationship Management – build and maintain effective relationships with internal teams, including developers, QA, and business stakeholders. Qualifications & Skills Formal Salesforce certifications will be highly regarded Skilled in Salesforce architecture: data models, security, integrations, and environment management Ability to communicate technical concepts clearly to non‑technical stakeholders and work collaboratively across teams Ability to drive product improvements, streamline processes, and collaborate effectively across multiple departments Experience working in hybrid Agile delivery environments Strong analytical, organizational and problem‑solving skills To be considered, you must hold legal eligibility to work full time in New Zealand. We are not considering offshore applicants currently. Equal Opportunity Employer CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department. #J-18808-Ljbffr Corpay