Senior Billing Specialist (KCM)

Senior Billing Specialist

Under the direction and guidance of the Billing Manager/Supervisor, the Senior Billing Specialist is responsible for the processing of client invoices, assisting with the Finance help desk and phone queue, and additional high level tasks. The Senior Billing Specialist maintains courteous and professional contact with attorneys, paralegals and staff, and observes confidentiality of client matters.

Required Education & Experience:

• 2 year degree in accounting or equivalent experience.
• Minimum 4 years of billing experience.
• Experience working in a professional services environment.

Preferred Education & Experience:

• College or business school preferred.
• Experience with Elite legal management software preferred.
• Law Firm or other professional service industry experience preferred.

Essential Functions:

• Accounting (10%)
  • Prepare, obtain approval, and generate adjustments in billing system for write-downs and write-offs.
  • Post and reconcile cash receipts.
  • Ensure client discounts are current, entered in system, and processed correctly.
• Client Billing (60%)
  • Prepare and distribute matter unbilled time detail reports to partners.
  • Review, revise, and edit the approved time detail reports.
  • Finalize, prepare, and transmit final bills to clients.
• Customer Services (20%)
  • Follow up and handle internal/external client requests, including attorneys and LAAs (Legal Administrative Assistants).
• Reporting (8%)
  • Monthly design, create, and compile custom Excel or Elite reports for clients per their billing guidelines.
  • Prepare and mail monthly client statements.
  • Maintain status reporting of billing progress.
• General and Administrative (2%)
  • Create, transmit, and follow up client electronic e-billing.
  • Performs other duties as assigned.

Competencies:

• Strong verbal and written communication skills.
• Self-motivated with excellent organizational skills and attention to detail.
• Highly professional with a strong customer service orientation, commitment to meeting deadlines, and ability to multitask in a fast-paced and dynamic environment.
• Strong professional, independent thinking skills with strength in problem solving and the ability to offer constructive opinions and creative solutions.
• A team player who motivates and educates other team members.
• Regular and predictable attendance is an essential function of the position.

Supervisory Responsibility:

This position has no supervisory responsibilities.

Travel:

No travel is expected for this position.

Work Environment & Physical Demands:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the responsibilities of the position, these work environment characteristics are representative of the environment the person in this position will encounter. While performing the duties of this job, the employee will work in a professional, fast paced office environment that may require additional hours to complete work.

These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the position. If an employee is unable to perform the essential functions of the position, Stinson LLP will evaluate whether a reasonable accommodation can be made to enable the employee to perform the described essential functions of the position. Generally, due to the nature of this office position, while performing the responsibilities of the position, the employee is required to talk and hear. The employee is often required to sit and use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds. Vision abilities required by the job include close vision.

EEO Statement:

Stinson LLP is an equal employment opportunity (EEO) employer. We encourage qualified minority, female, veteran, disabled, and other diverse candidates to apply to be considered for open positions. We offer a competitive compensation and benefits package. We conduct criminal background checks on all individuals offered employment. Information gathered through applicant voluntary self-identification will be used for statistical reporting and to measure the effectiveness of our EEO outreach efforts. All information is requested on a voluntary basis and will be kept confidential. We will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.