Operations Administrator

Job Description

Job Description

enhanceHCM

Operations Administrator

Position Overview

enhanceHCM is looking for a highly organized, detail-oriented and self-motivated Operations Specialist to join our growing team. This role will play a key part in supporting new hire onboarding, compliance, client billing and general administrative assistance. We're looking for someone who can quickly learn our workflows and grow into a broader operational role over time.

This is an excellent opportunity for someone early in their HR/billing/operations career who is eager to build a long-term path within a supportive, fast-paced environment.

This position is expected to average 20–25 hours per week initially, with a flexible work schedule. As the role and responsibilities grow, there is potential to transition into a full-time position, at which time the employee will be eligible for the company’s competitive benefits package.

Key Responsibilities

• Maintain accurate employee, placement, and operational records across applicable systems
• Support new hire onboarding, including document collection, data entry, and compliance verification
• Process client billing accurately and on schedule
• Respond to routine employee, consultant inquiries and troubleshoot timecard issues, including discrepancies, rejected timecards and approval routing changes and proactively follow up on outstanding information or approvals
• Learn and eventually take full ownership of the placement process within our internal system
• Cross-train in payroll processing, with the goal of independently handling payroll tasks over time
• Identify gaps or inefficiencies in workflows and communicate them proactively
• Take on increasing ownership of processes as skills and confidence develop
• Assist with general office responsibilities, including managing supplies, coordinating mail and deliveries, and supporting day-to-day office operations as needed
• Partner closely with the Director of Operations to ensure accuracy and timeliness across all administrative functions

Requirements

What We're Looking For

• Strong organizational skills and high attention to detail
• Ability to learn new systems and workflows quickly
• Comfortable managing multiple time-sensitive tasks at once
• A "connect-the-dots" mindset — able to see how individual tasks fit into the bigger operational picture
• Clear, professional written and verbal communication
• Discretion when handling confidential employee and client information
• A growth mindset and genuine interest in building a career in operations (including payroll and billing)
• Ability to work on-site in Manhattan Beach, CA

Preferred Qualifications

• Prior experience in HR, payroll, staffing, or administrative support
• Proficient in Excel and the Microsoft Office Suite
• Familiarity with HRIS, ATS/CRM and Payroll platforms a plus
• Associate's or Bachelor's degree, or equivalent practical experience

Location

This position is based in Manhattan Beach, CA and requires regular on-site attendance. Candidates must be local to the area. The position is expected to be primarily on-site during the initial training period. A hybrid schedule may be available thereafter based on demonstrated proficiency, business needs and manager approval.

Compensation

Wide range of factors are considered in making compensation decisions. Exact compensation may vary based on factors including skills, experience and certification. A reasonable estimate of current compensation range is $30–$35 per hour.

Growth Path

This role is designed to grow. What starts as onboarding, compliance, and billing support is expected to expand into full ownership of the placement process and, eventually, payroll processing — with increasing autonomy and responsibility as capability is demonstrated.