Front of House Manager (Richmond)

Company Description

Sedona Taphouse is a vibrant and welcoming establishment known for offering guests an exceptional selection of local and international craft beers, unique wines, and handcrafted cocktails. The environment at Sedona Taphouse is fun and comfortable, making it a favorite destination for locals and visitors alike. We strive to provide exceptional service and a memorable dining experience by embracing creativity and quality in everything we do.

Role Description

This is a full-time, on-site role for a Front of House Manager, based in Richmond, VA. The Front of House Manager will oversee daily operations to ensure an outstanding guest experience. Responsibilities include managing and training front-of-house staff, maintaining service standards, addressing customer feedback, and ensuring smooth coordination between staff. The role also includes monitoring sales and performance metrics to meet operational goals, promoting a positive team environment, and assisting with other duties as needed.

Qualifications

• Strong Communication and Customer Service skills to interact effectively with staff and guests
• Experience and knowledge in Food & Beverage operations
• Proven ability to provide effective training for front-of-house team members
• Understanding of basic Sales principles and approaches to drive guest satisfaction and revenue growth
• Ability to work in a fast-paced environment with attention to detail and problem-solving skills
• Leadership experience within the hospitality or restaurant industry is preferred
• Availability to work a flexible schedule, including weekends and holidays