Project Coordinator and Sales Support

Project Coordinator And Sales Support

Fastsigns Annapolis specializes in delivering high-quality, custom sign solutions. With a commitment to excellence and customer satisfaction, we serve a wide range of clients across various industries. We are seeking a dedicated Project Coordinator and Sales Support professional to join our dynamic team.

As a Project Coordinator and Sales Support specialist, you will play a pivotal role in managing projects from inception to completion while providing essential support to our sales team. The ideal candidate will have exceptional organizational skills, a keen eye for detail, and a passion for delivering top-notch customer service.

Key Responsibilities:

• Project Coordination:
  • Collaborate with the sales and design teams to understand project requirements and timelines.
  • Maintain detailed project plans and schedules, ensuring all stakeholders are informed of progress and changes.
  • Coordinate production schedules with the manufacturing team to ensure timely delivery of signage products.
  • Handle inquiries from clients regarding project status, changes, and other concerns.
• Sales Support:
  • Assist the sales team in preparing quotes, proposals, and presentations for clients.
  • Process sales orders and ensure all necessary documentation is completed accurately.
  • Maintain and update customer databases and CRM systems with relevant sales information.
  • Facilitate communication between clients and internal teams to address needs and requests in a timely manner.
• Customer Service:
  • Provide excellent support to clients by addressing their questions and concerns promptly.
  • Ensure high levels of client satisfaction by liaising between the production team and clients.
  • Handle after-sales service inquiries and follow up on customer feedback.

Qualifications:

• Proven experience as a Project Coordinator, Sales Support, or similar role in the sign industry or related field.
• Strong organizational skills with the ability to manage multiple projects and deadlines.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office Suite and experience with CRM software.
• Detail-oriented with a problem-solving attitude.
• Ability to work independently and as part of a team.
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred, but not required.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Professional development opportunities.
• A dynamic and supportive work environment.

We look forward to your application and the opportunity to welcome you to our team!