Growth Sales Development Representative

To support the growth of recurring revenue, the full-time remote Growth Sales Development Representative will engage customers proactively, prevent churn, and identify upsell opportunities across the product suite. Key responsibilities Manage customer engagement to drive retention and identify expansion opportunities Analyze product usage signals to initiate meaningful conversations with customers Develop and implement data-driven strategies for scalable retention efforts Required qualifications Experience in sales, customer success, or a related field Proven track record of driving customer engagement and retention Strong analytical skills to interpret product usage data Ability to work collaboratively across teams, including Sales and Customer Success Familiarity with SaaS products and subscription-based business models