Leasing Specialist

Base Pay $21.00 / Hour Job Category MVCM Employee Type Non-Exempt Full-Time Description Join E&S Ring – A Leader in Residential Property Management At E&S Ring Management, we manage apartment communities in some of California’s most sought-after neighborhoods. With a legacy of excellence and a strong presence in vibrant communities, we’re proud to deliver high-quality living experiences and that starts with an exceptional team. We’re currently seeking a Leasing Specialist for one of our premier communities. Position Overview: The Leasing Specialist is responsible for assisting to qualifying potentialresidents, securing appointments and performing move-in functions. Additionally responsible forproviding quality resident relations/retention, in particular as it might relate to work orders orservice requests, and assisting in providing a quality living environment for the residents. TheLeasing Specialist will promote the company's Mission Statement and ensuring adherence to allrelevant policies and procedures, fostering an organizational culture aligned with corporate values. What We Offer We believe a rewarding career includes more than just a paycheck. When you join us, you’ll enjoy: A dynamic role where you’ll showcase your Leasing or sales skills while contributing to process improvements. A collaborative, upbeat work environment that values positivity, professionalism, and team spirit. Medical, Dental, Vision, and Life Insurance 401(k) with Company Match Flexible Spending Accounts Paid Vacation, Sick Leave, Personal Days & Holidays Tuition Reimbursement Wellness Reimbursement What You’ll Bring: High school diploma. 2 years of sales experience. Additional Desired Qualifications: Associate (AA) or Bachelor’s degree. Apartment leasing and marketing. Proficiency with Yardi software and spreadsheet applications. Physical Requirements: Performs sedentary work. Requires use of telephones and computers. Must be able to climb stairs when entering Resident Services Offices. Occasionally requires lifting 20 pounds or less. Must be able to walk apartments, grounds, and docks (where applicable), including stepsand steep gangways. Must be able to drive to various property locations as needed. Equipment and Tools Used: Computer, computer printer, telephone, fax machine, photocopier, calculator. Your Responsibilities: Resident Engagement & Leasing Sell and qualify potential residents over the phone, setting appointments for propertytours. Turn phone calls over to senior staff when available. Verify applications through the approval process and complete move-in paperwork. Perform the move-in process, including creating and explaining leasing documentationand collecting deposits or fees. Familiarize new residents with leasing agreements, property rules, and emergencyprocedures. Follow-Up & Resident Relations Follow up with prospective residents via phone calls (within 24 hours) and follow-upcards (within 48 hours). Develop and maintain a 30-day follow-up program for new move-ins. Respond professionally and efficiently to resident complaints and service requests,ensuring resolution and satisfaction. Administrative Tasks Maintain a daily calendar for senior staff and scheduled move-ins. Enter accurate data into Yardi for new residents and Lead Tracking Solutions (LTS) fornew prospects. Ensure all new move-ins receive a welcome gift with a card. Maintain the cleanliness and organization of the leasing office and hospitality area. Compliance & Policies Answer phone calls professionally by the third ring using the company greeting. Present a professional and efficient demeanor in all interactions with residents and prospects. Perform additional duties as required. Employment offer is contingent upon satisfactory background, drug screening, reference and if applicable physical exam. E&S Ring Management Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr E