Account Manager

Account Manager, MSP & Channel We're scaling toward $100M ARR and beyond, on the back of AI-powered MSP & Channel growth. This is where you drive it. At CyberSentriq, our partners are the front line of cyber security for thousands of businesses. Your job is to help them win: growing the accounts you own, deepening trust, and putting the right AI-driven security solutions in front of the partners who need them. The Role You'll own a portfolio of MSP and channel accounts, and your focus is growth: upsell, cross-sell, and retention. You'll work closely with Solutions Engineering, Customer Success, SDRs, and Marketing to build account strategies that actually move revenue, not just fill a CRM field. Day to day, you'll: Own quarterly and annual revenue targets across your MSP accounts, through upsell and cross-sell Build trusted relationships with MSP partners that reduce churn and grow retention Partner with internal teams to plan and execute account strategy Qualify and introduce AI-driven security and automation solutions that solve real partner problems Keep your CRM accurate and useful, not just compliant Use automation tools to streamline your own workflow and free up time for the conversations that matter Stay sharp on cyber security trends and MSP business models so you can speak to partners as a peer, not a vendor What Success Looks Like Three to six months in, you'll have: A clear view of your accounts' growth potential, backed by real relationships, not just pipeline data Landed your first upsell or cross-sell wins using our AI-driven solutions Built a working rhythm with Solutions Engineering and Customer Success that makes account planning faster A CRM that reflects reality, and that you actually trust What We're Looking For Experience in IT channel, MSP, or cyber security sales with a track record of hitting revenue targets Strong communication, negotiation, and relationship-building skills Comfort using a CRM and sales enablement tools as part of your daily workflow A proactive, solutions-oriented approach to solving partner problems Exposure to AI or automation tools in a sales context AI-Native at CyberSentriq This role sits at the center of how we use AI to sell. You'll use AI-powered insights and automation tools to spot opportunities faster and manage your accounts more efficiently, while keeping your own judgment firmly in the loop. We'll support you with training through our Learning Lab, including AI upskilling built for revenue teams. How You'll Be Measured Revenue growth and quota attainment MSP account retention and expansion CRM accuracy and data hygiene Engagement with internal stakeholders and execution of account strategy Adoption of AI and automation tools in the sales cycle What we offer Time to Recharge - 20 days PTO + 10 national holidays CARE Days - 2 extra days: give back, and get your birthday off, on us 401(k) - invest in your future Private Medical - caring for you inside and out, plus 50% coverage for dependents Life Assurance - peace of mind, built in Dental & Vision - 100% covered for you, plus 50% for dependents LTD & STD - long- and short-term disability, covered Learn & Grow - access our Learning Lab: role-based learning, technical certifications, AI upskilling, and leadership development Build Your Career - clear pathways, internal mobility, and continuous development A Team That Backs You - recognized, valued, and set up to grow in a fast-moving, innovative company Please note that we do not accept speculative CVs from recruitment agencies. All submissions must be in response to specific job vacancies listed by our company. Any unsolicited CVs will be considered the property of CyberSentriq, and no fees will be payable in relation to them. #J-18808-Ljbffr