Office Assistant

Office Assistant

This role provides clerical and administrative support, along with project assistance, for a government division/section. The Office Assistant serves as a professional point of contact for customers, staff, and visitors while supporting daily administrative operations.

Position Responsibilities

• Greets and assists all visitors to the office
• Receives, places, and transfers phone calls
• Gathers information as needed to support inquiries and tasks
• Types and edits forms, reports, memos, correspondence, and handbooks (word processing)
• Takes meeting minutes when requested
• Sets up and maintains files and manuals
• Distributes records and reports as needed
• Schedules appointments and meetings for staff
• Manages incoming phone calls and drafts professional correspondence via email
• Performs data entry, database searches, and basic coordination/administrative support activities
• Tracks tasks, maintains accurate records, and follows up on outstanding items in a timely manner

This list of duties is not all-inclusive and may be expanded to include other responsibilities as deemed necessary.

Required Qualifications

• High School Diploma or GED (education verification required)
• At least 1 year of experience in a general office environment
• Accurate typing skills
• Proficiency in Microsoft Outlook (email and calendar), Word, and Excel
• Strong analytical skills and attention to detail
• Excellent oral and written communication skills
• Ability to operate standard office equipment and computers

Preferred Qualifications

• Demonstrated ability to work both independently and collaboratively in a professional office setting
• Strong interpersonal, written, and verbal communication skills
• Self-motivated with the ability to take initiative and manage priorities effectively
• Strong organizational skills