Operations Project Manager

Operations Project Manager

We are seeking an experienced Operations Project Manager to lead and deliver strategic initiatives across Front Office, Operations, Finance, IT, Compliance, and Risk functions. This role will be responsible for end-to-end project delivery, business analysis, stakeholder management, and process improvement within a banking/capital markets environment. The ideal candidate will have a strong focus on process optimization, risk awareness, and project governance.

Key Responsibilities

Project Management

• Lead and manage assigned projects through full lifecycle to successful completion
• Establish and maintain project governance, ensuring adherence to group policies and procedures
• Define and stabilize project scope, objectives, and deliverables
• Engage and secure buy-in from stakeholders and project sponsors
• Develop and manage project plans, timelines, and resource allocation
• Identify risks, dependencies, and mitigation strategies
• Drive execution through effective tracking, status reporting, and meeting coordination
• Ensure clear communication of project goals, budget, risks, and progress
• Collaborate cross-functionally with Front Office, Operations, Finance, IT, Compliance, Legal, and Risk teams
• Manage conflicts and constraints to ensure project success

Business Analysis

• Gather and document business requirements through stakeholder interviews and analysis
• Develop business requirement documents (BRDs), use cases, workflows, and process maps
• Analyze and reconcile data from multiple sources to identify gaps and solutions
• Translate business needs into functional requirements
• Collaborate with stakeholders to validate requirements and ensure alignment
• Challenge assumptions and recommend practical, scalable solutions

Process Improvement & Efficiency

• Analyze current processes and recommend improvements to enhance productivity and risk control
• Partner with Operations and IT to assess the impact of process/system changes
• Support workforce planning based on process improvements and system enhancements

System Implementation

• Work with business users to define requirements across Front Office to Finance
• Partner with IT teams to ensure system functionality meets business needs
• Support testing phases and ensure proper validation of system changes
• Recommend procedural enhancements to maximize system capabilities
• Facilitate coordination between IT and business teams throughout implementation

Required Qualifications

• Bachelor's degree in Finance, Economics, Business Administration, or related field
• 6–8 years of relevant experience in project management and/or business analysis
• Strong knowledge of banking and capital markets, with exposure to Front Office and Operations
• Proven expertise in project lifecycle management, governance, and stakeholder management
• Strong focus on process improvement and risk management

Additional Qualifications

• Proficiency in MS Project, Excel, Word, and PowerPoint
• Experience with business analysis methodologies and documentation
• Excellent written and verbal communication skills
• Ability to manage multiple priorities and adapt to changing requirements
• Strong problem-solving skills with the ability to navigate complex situations
• Demonstrated ability to manage conflicts and drive consensus among stakeholders

Key Competencies

• Project Planning & Execution
• Stakeholder Management
• Risk & Process Awareness
• Analytical Thinking
• Communication & Reporting
• Adaptability & Multitasking