Accounts Receivable Associate

Career Opportunities with PowerPak Civil & Safety LLC A great place to work. We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our finance team. This position plays a critical role in managing the company's cash flow, maintaining positive customer relationships, and ensuring timely collection of outstanding receivables. The ideal candidate will bring 2-4 years of relevant experience, strong analytical skills, and a customer-focused approach to credit and collections management. This is a full-time position from Congers, New York, Monday through Friday. Salary range for this position is $65,000 to $70,000. Key Responsibilities Collections Management Proactively manage and monitor accounts receivable aging, identifying delinquent accounts and implementing timely collection strategies Contact customers via phone, email, and written correspondence to resolve outstanding balances and negotiate payment arrangements Maintain detailed records of all collection activities and customer communications in the accounting system Escalate problematic accounts to management and recommend appropriate actions including payment plans, account holds, or collection agency referrals Meet or exceed weekly/monthly collection targets and DSO (Days Sales Outstanding) goals Cash Application Process and apply daily customer payments accurately to appropriate invoices and accounts Investigate and resolve payment discrepancies, unapplied cash, and invoice disputes in a timely manner Process credit memos, refunds, and adjustments in accordance with company policies and proper authorization Reconcile bank deposits to cash receipts and investigate any variances Credit Analysis & Management Evaluate creditworthiness of new and existing customers using CreditSafe or similar credit reporting software, financial statements, trade references, and payment history Recommend appropriate credit limits and payment terms based on risk assessment and company credit policy Monitor customer accounts for changes in payment behavior or financial condition that may impact credit risk Review and approve customer orders against established credit limits and terms Maintain accurate customer credit files and documentation Customer & Internal Relationship Management Serve as primary point of contact for customer inquiries regarding invoices, payments, statements, and account status Build and maintain positive relationships with customers while professionally addressing payment issues Collaborate with the internal sales team to resolve billing discrepancies, facilitate customer communications, and support revenue objectives Work cross-functionally with operations, customer service, and sales to ensure smooth order-to-cash processes Provide regular updates to management on collection status, aging trends, and customer issues Reporting & Analysis Prepare weekly and monthly aging reports, collection activity summaries, and cash flow forecasts Analyze AR metrics and trends to identify areas for improvement in collection efficiency Assist with month-end close activities including AR reconciliations and reserve calculations Support internal and external audit requests related to accounts receivable Process Improvement Identify opportunities to streamline AR processes and improve collection effectiveness Assist in implementing and optimizing AR automation tools and systems Contribute to the development and refinement of credit and collection policies and procedures Required Qualifications Education & Experience Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred; or equivalent combination of education and experience 2-4 years of hands‑on experience in accounts receivable, collections, or credit management Demonstrated success in collecting past‑due accounts and improving collection metrics Technical Skills Proficiency with accounting/ERP systems (e.g., NetSuite preferred, SAP, Oracle, QuickBooks, or similar platforms) Advanced Microsoft Excel skills including VLOOKUP, pivot tables, and data analysis Experience with cash application software and automated payment processing systems preferred Familiarity with credit reporting agencies and credit analysis tools Core Competencies Strong analytical and problem‑solving abilities with keen attention to detail Excellent written and verbal communication skills with the ability to interact professionally with customers at all levels Proven ability to manage multiple priorities and meet deadlines in a fast‑paced environment Strong customer service orientation balanced with ability to be firm and persistent in collections Diplomacy and tact when handling difficult conversations and resolving disputes Self‑motivated with ability to work independently and as part of a team High level of integrity and ability to maintain confidentiality of sensitive financial information Adaptable and eager to learn new systems, processes, and best practices Preferred Qualifications Experience in a B2B environment with complex billing structures Knowledge of GAAP principles related to revenue recognition and accounts receivable Persistent, tenacious personality to achieve collection goals but utilizes tact and finesse where necessary to strengthen customer relationships Willingness to potentially perform and learn other functions such as Accounts Payable 401(k) matching program Generous paid time off and holiday policies We are Great Place to Work certified, with 98% of team members stating they are proud to work for PowerPak! We are always looking for ways to put "People First". To learn more, check out our Core Values here: #J-18808-Ljbffr PowerPak Civil & Safety LLC