Senior Renewal Account Manager
The Access Group
Owning the full renewal journey for a portfolio of strategic, high-value customers, the full-time Senior Renewal Account Manager will lead consultative renewal conversations with senior stakeholders and manage complex contract renewals in a remote environment. Key responsibilities Manage the complete renewal process for high-value customer accounts Conduct consultative renewal discussions with senior and C-level stakeholders to emphasize value and partnership Collaborate with cross-functional teams to navigate and resolve challenges in multi-year contract renewals Required qualifications 5-7 years of experience managing large, complex renewals or strategic customer portfolios Experience working with enterprise or private equity-backed customers in a B2B software environment Confidence in navigating commercial contract structures and high-risk renewal scenarios Proficiency in using CRM tools and data to inform renewal strategies Interest in mentoring others and sharing best practices in complex renewals #J-18808-Ljbffr
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