Business Development Manager

Business Development Manager

The Service Companies is the leading services provider of hospitality management to hotels, resorts, casinos, entertainment and education facilities nationwide. With over 3,000 associates located throughout 31 states, The Service Companies offers each associate competitive pay, full benefits, opportunities for growth, the option for same day pay through Dayforce Wallet and more.

The Service Companies was founded in 1987 and has enjoyed substantial organic growth as well as strategic growth through selective acquisitions. TSC services over 750 locations across 39 states, the District of Columbia, Puerto Rico, and the Bahamas. Including contract employees and seasonal workers, total staffing is over 5,000 team members. We consistently deliver high levels of service quality and improved performance, which greatly enhances the guest experience, and adds significant value to the business of its hospitality and commercial customers.

The Service Companies is privately owned and was acquired by Gridiron Capital, an investment company, in July 2018. TSC's culture is key to its success, as it empowers employee involvement and performance. TSC is led by an experienced management team of self-starters with an insider's understanding of what their clients need in order to be successful. TSC is driven by The TSC Way, which prioritizes exceptional customer service, trusting of employees, and having employees live the TSC brand.

The Service Companies (TSC) is a trusted integrated services partner to hotels, casinos, resorts, universities, schools, stadiums, and commercial facilities. We provide unparalleled cleaning, housekeeping, staffing, and maintenance services designed to improve the health and cleanliness of our clients' facilities, maximize efficiencies, and help our clients better manage their most challenging departments. The services TSC offers are distributed among three service lines:

• Managed Services – Turnkey cleaning solutions for hotels, casinos, healthcare establishments, institutions of higher education, and commercial facilities; stewarding, overnight cleaning, public area cleaning, laundry, kitchen cleaning, pressure washing, exterior building cleaning, and more
• Hospitality Services – Food & Beverage and Hospitality staffing for Stadium/Arenas, Schools/Universities, Convention and Corporate Dining, Caterers and Restaurants
• Specialty Services – Commercial Facilities Maintenance, Window and Chandelier Cleaning

The Business Development Manager position has responsibility for sales/business development in assigned market(s). With a background in sales/business development, this individual will prospect, develop, negotiate, and close new deals. They will have clearly demonstrated the capacity to win business across multiple markets and customer segments. Must have extensive experience selling into hospitality segments and/or have extensive operations leadership experience in hotel operations or F&B operations.

Roles & Responsibilities:

• Drive exceptional results beyond expectations.
• Manage the sales pipeline, including forecasting and budgeting.
• Aggressively implement sales and marketing and business development initiatives.
• Gain deep knowledge of different industrial subsectors and understanding how they all connect.
• Attend meetings, develop, and present sales presentations; attend trade shows as required.
• Work with the sales and marketing team, and other leaders, to create proposals.
• Identify and establish key strategic partnerships.
• Work with other functional leaders to achieve sales goals in the organization.
• Evaluate the market to uncover new opportunities and assure that the Company's offerings are aligned with market demand.
• Execute on the Company strategy to reach and exceed targets for, top line sales, new market penetration and overall growth.

Qualifications & Experience:

• The ideal candidate will be a hard-working, aggressive, results oriented sales professional.
• Must have a demonstrated history of closing and managing multimillion-dollar accounts.
• Need to have a strong business acumen.
• Demonstrated expertise in all go-to-market disciplines including marketing, sales, account management and business development
• Deep knowledge in the Hospitality space – specifically Casinos, Hotels, and/or events
• Competencies: The Business Development Manager will be a dynamic problem-solver with a passion for playing a key role on a high-performing sales team while maintaining impeccable integrity.
• Collaborative. Must have the ability to quickly assimilate into the culture of the Company and work effectively as a business partner with the entire management team. Must be collaborative and hands-on; builds strong working relationships.
• Forward-thinking. Open and receptive to new ideas. S/he is someone who thrives in an environment of exceeding high expectations with no tolerance for mediocre performance.
• Driven. Broad and well-rounded with strong hospitality experience; equally capable on both strategic and operational levels. Track record of executing on business strategy as a sales professional and/or operations leader.
• Strong Business Acumen. The candidate must understand the levers on both the operational (strong detail orientation) and customer / commercial side of the business. S/he must have a track record of having built outstanding and effective relationships with business leaders across the enterprise with strong credibility both internally and externally.
• Excellent Communication Skills. Excellent oral and written communication skills; the ideal candidate will possess the ability to present his/her ideas in a clear, concise and compelling fashion, with exceptional command of facts and emotional IQ.

The Service Companies is an Equal Opportunity Employer. TSC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.