Manager, Pricing & Commercial Strategy

Warby Parker is on the lookout for a Manager, Pricing & Commercial Strategy to drive data-informed pricing and promotional strategies across our growing business. In this role, you will apply your strategic and analytical skills to major company challenges. You'll own the pricing architecture for our contact lens portfolio, shape the promotional calendar behind it, and build the company-wide view of what keeps customers coming back. We'll count on you to translate complex customer and commercial data into high-impact frameworks that drive actionable impact cross-functionally and accelerate business growth. What You’ll Do Own the price architecture for our contact lens portfolio, setting price and pack structure across supply lengths and brands through elasticity analysis, margin modeling, and competitive benchmarking Shape and evaluate our promotional calendar, partnering with Finance (FP&A), Marketing and Product to decide which offers we run, then quantifying what each one delivered in sales, conversion, margin, and long-term retention Design, build, and maintain company-wide retention reporting and Looker dashboards to track critical retention metrics across categories and channels, identify underlying trends, and deliver actionable strategic recommendations Analyze complex cross-sell behaviors and order history to develop personalized promotion frameworks that increase customer lifetime value and connect key product categories Partner cross-functionally with FP&A, Data Science, Merchandise Planning, and 1:1 Marketing teams to evaluate channel performance and forecast commercial impact on the P&L Who You Are Backed by 5+ years in analytics, strategy, finance, or commercial roles, including hands‑on ownership of pricing or promotional decisions. Your title doesn't have to say "pricing" - if you've run elasticity work, built margin models, or owned promo performance from a strategy, BizOps, FP&A, or commercial team, we want to hear from you Experience pricing physical consumer products, ideally in CPG, retail, or consumer health, with a feel for unit margin, price pack architecture, and how you sit against the competition Strong in quantitative analysis and fluent in Excel and SQL, with a proven track record of synthesizing complex retail and customer data into clear business recommendations A proactive project manager and skilled communicator who excels at navigating cross‑functional dependencies to bring promotional campaigns from ideation to launch Extra Credit Experience with pricing methods like conjoint analysis or Van Westendorp Hands‑on experience building dynamic data models and dashboards in Looker (LookML) or Tableau Trade promotion or promotional planning experience in a CPG or retail environment Previous experience in a high‑growth e‑commerce business or a retail environment with a heavy focus on recurring revenue In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate’s qualifications, experience, internal equity, and relevant market data. For applicable postings, non‑exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek. Some benefits of working at Warby Parker for full‑time employees: Health, vision, and dental insurance Life and AD&D Insurance Paid sick leave1 Paid Holidays1 Vacation days per year1 Retirement savings plan (401(k)) Parental leave (non-birthing parents included) Short‑term disability Employee Stock Purchase Plan Employee Assistance Program (EAP) Bereavement Support Optical Education Reimbursement Free eyewear And more (just ask!) Some benefits of working at Warby Parker for part‑time employees: Employee Assistance Program (EAP) Employee Stock Purchase Plan Free eyewear Paid sick leave2 And more (just ask!) Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA"). It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. 1 WA only: Full-Time employees' paid sick leave is accrued at a rate of 1 hour per every 26 hours worked. Full-Time employees receive 5 paid holidays and 5-10 vacation days per year (after waiting period, depending on tenure and hours worked). 2 WA PT only: Paid sick leave (accrued at a rate of 1 hour per every 30 hours worked). #J-18808-Ljbffr Warby Parker