Front Desk / Administrative Assistant - Human Resources

Job Description

Job Description

Position Summary

Building Communities Today for Tomorrow, Inc. is seeking a dependable, organized, and professional Front Desk / Administrative Assistant to provide front-desk coverage to the organization and administrative support to the Human Resources department.

This position will assist with routine HR administrative tasks, including organizing employee documentation, supporting onboarding activities, maintaining records, scheduling interviews, and assist with entering and updating staff, provider, credentialing, onboarding, and other administrative information in Notenetic, BCTT’s EHR system, as directed.

The position will also provide front-desk coverage and help maintain a welcoming, organized, and professional office environment.

The ideal candidate is dependable, detail-oriented, professional, comfortable working with computers, and able to handle confidential information appropriately.

Essential Responsibilities

Administrative Support – Human Resources

The primary responsibility of this position is accurate and timely data entry in HRIS and EMR systems.

• Provide general administrative support to the Human Resources Manager.

• Assist with employee onboarding by organizing paperwork, forms, and onboarding materials.

• Help maintain employee files and ensure documents are properly filed and organized.

• Assist with tracking employee certifications, licenses, background checks, and other required documentation.

• Help maintain training records and update tracking spreadsheets.

• Assist with entering and updating employee information in HR systems and spreadsheets.

• Prepare, scan, copy, file, and organize HR documents.

• Assist with scheduling interviews and communicating basic scheduling information to applicants and staff.

• Help prepare materials for interviews, orientations, trainings, and employee meetings.

• Follow up on routine administrative items as directed by the Human Resources Manager.

• Maintain confidentiality when handling employee and applicant information.

• Helping new and existing employees access and navigate QuickBooks Workforce.

• Assisting employees with completing required onboarding information within Workforce.

• Monitoring and following up on outstanding onboarding information as directed by HR.

• Providing basic assistance with login, access, and navigation issues.

• Directing any payroll-specific or technical issues that cannot be resolved administratively to the appropriate person.

Front Desk & Office Support

• Provide professional and welcoming front-desk coverage.

• Answer and route incoming telephone calls.

• Greet and assist employees, visitors, applicants, vendors, and other guests.

• Respond to routine inquiries or direct questions to the appropriate staff member.

• Maintain a clean and organized reception area.

• Receive, sort, and distribute mail and deliveries.

• Assist with general office filing, copying, scanning, and data entry.

• Help maintain office supplies and notify appropriate staff when supplies need to be replenished.

  General Administrative Support

• Assist with routine administrative tasks as assigned.

• Enter information into spreadsheets, databases, and other administrative systems.

• Maintain organized electronic and paper records.

• Assist with preparing documents, forms, reports, and other materials.

• Provide administrative assistance for meetings, trainings, orientations, and interviews.

• Work cooperatively with HR, management, and program staff.

• Perform other related administrative duties as assigned.

  Qualifications

• High school diploma or equivalent required.

• Previous office, administrative, customer service, front-desk, or clerical experience preferred.

• Previous Human Resources experience is a plus but not required.

• Basic proficiency with Microsoft Office Suite, Google Workspace, or similar office software.

• Previous experience with QuickBooks Workforce is a plus but not required.

• Strong organizational skills and attention to detail.

• Good written and verbal communication skills.

• Ability to maintain confidentiality and use appropriate discretion.

• Ability to follow instructions and established procedures.

• Ability to accurately enter and maintain information.

• Professional, courteous, and customer-service-oriented approach.

• Ability to manage multiple routine tasks and meet deadlines.

• Ability to work independently while also working effectively with a team.

• Reliable attendance and punctuality are essential.

• Must successfully pass criminal and child protective service background checks.

Work Schedule

Full-Time | 40 hours per week | Onsite

The position requires reliable availability during regular business hours to provide consistent front-desk and administrative support.

Compensation: $18 - $22 per hour

This is an entry-level administrative support position with opportunities to gain experience in Human Resources, office administration, employee onboarding, recruitment support, and organizational operations.

Why Join Us?

This position provides an opportunity to develop valuable administrative and Human Resources experience while working closely with the HR Manager and organizational staff.

The successful candidate will play an important role in supporting day-to-day office operations, assisting employees and applicants, maintaining organized records, and helping ensure that the front office operates efficiently and professionally.