Lab Administrative Assistant

Job Description

Job Description

Build What Matters Most—Families, Futures, and Your Career

Enjoy meaningful work while contributing to an organization that changes lives every day. US Fertility , the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine.

Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients , the lives we help bring into the world , and the culture of excellence we foster across our organization . We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine.

Through our national network of premier fertility centers—including Fertility Centers of Illinois —we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started.

Opportunity Overview

We have an immediate opening for a Lab Administrative Assistant to join our team at Fertility Centers of Illinois at 361 W Chestnut St, Chicago, Illinois .

• Schedule: Monday through Friday, 7:00 AM to 3:30 PM Central Time
• Compensation: $20 to $22 per hour (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

How You’ll Contribute

At US Fertility, collaboration is fundamental to how we work. There is undeniable strength in numbers—and support is always within reach. Whether collaborating with more than 200 highly respected physicians nationwide or partnering with colleagues who are passionate about solving meaningful problems, you’ll be surrounded by a team committed to shared success.

In this role, the Lab Administrative Assistant will:

• Assist with the completion of daily paperwork for IVF procedures.
• Collaborate with the physician of the day to organize operating room (OR) schedule, ensuring that procedures are efficiently planned and appropriately staffed.
• Support senior embryologists in receiving, documenting, and shipping cryopreserved specimens (eggs, embryos, and sperm) to and from external facilities as required
• Facilitate the process of sending consents to patients and ensure all forms and patient data are accurately input into the lab’s system, maintaining confidentiality and compliance with all regulatory standards
• Assist in the proper completion of discard processes for specimens according to established lab protocols, ensuring proper documentation and adherence to legal and ethical guidelines
• Communicate with patients in person, via phone, and email to create a strong relationship as this position will both advocate and represent the lab and its members to other departments as well
• Perform other administrative duties as needed to ensure the lab operates smoothly, including organizing supplies, maintaining records, and assisting with communication between the lab and other departments
• Helps to establish and maintain an organized documents management system for ready access and retrieval of current and archived records and forms. Able to organize various types of records into correct categories

What You’ll Bring

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

Qualifications and Skills Include:

• High School diploma with some college level course work required; bachelor’s degree preferred
• A minimum of 1 years’ experience in office administration preferred
• Strong computer skills including demonstrated proficiency with MS Office (Excel & Access), good customer service skills and strong customer orientation also required
• Excellent attention to detail and accuracy in data entry and documentation
• Previous experience in an administrative role, preferably in a medical or laboratory setting
• Strong organizational and multitasking skills, with the ability to manage time-sensitive tasks effectively
• Knowledge of HIPAA regulations and the ability to maintain confidentiality
• Ability to work collaboratively with medical and technical staff in a fast-paced environment
• Strong communication and interpersonal skills, both written and verbal
• Background in Health Administration preferred

More important than any single credential, however, is the right person . Team members who are most successful at US Fertility embrace our mission, live our values, and remain committed to continuous improvement—for themselves, their colleagues, and the patients we serve.

What We Offer

US Fertility is proud to provide a competitive, comprehensive benefits package designed to support our team members—professionally and personally—across all employment types.

Full-Time Employees (30+ hours/week)

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

Part-Time Employees

• 401(k) with company match
• Performance-based bonus opportunities
• Employee wellness and recognition programs

Per Diem Employees

• 401(k) with company match
• Employee wellness and recognition programs

Our Commitment to Inclusion and Opportunity

US Fertility and its network partners believe that a diverse workforce is essential to fulfilling our mission of expanding patient access to the highest standards of fertility care. We are committed to equitable and inclusive hiring practices that ensure our clinical and operational teams reflect and support the diverse communities and patients we serve.

Across our national footprint, US Fertility is a leader in offering clinical, administrative, and operational career opportunities at locations throughout the United States. We are equally committed to developing individual strengths, promoting from within, and supporting long-term career growth.

This is a moment of growth, innovation, and impact. Take the next step in your career with US Fertility—and help shape the future of fertility care.