Front Desk Receptionist

Front Desk Receptionist

Do you love welcoming people and being the friendly face that starts someone's day on a positive note? Our community center is looking for a warm, approachable Front Desk Receptionist who enjoys helping others and creating a welcoming environment for everyone who walks through our doors.

Key Responsibilities:

Greet and welcome visitors in a professional and friendly manner Manage check-in procedures and verify membership access Support membership sales by answering inquiries, giving tours, and assisting with enrollment in a welcoming, community-focused manner. Direct visitors to the appropriate person or department Assist Membership Department with duties as needed

Telephone & Communication:

Answer phones and respond to inquiries accurately and courteously Take messages and ensure timely delivery to the relevant person Respond to basic inquiries and provide information about Commonpoint programs and services

Administrative Support:

Enter and process new, renewed and existing memberships forms Handle incoming and outgoing mail and deliveries Schedule appointments and manage room bookings for Membership programs and events Maintain office supplies inventory and place orders as needed Assist with basic data entry and record-keeping tasks

Security and Protocol:

Monitor visitor access and issue visitor badges Follow security procedures and protocols Enforce facility policies professionally

Skills and Qualifications:

High school diploma or equivalent Excellent verbal and written communication skills Professional appearance and demeanor Strong organizational and multitasking abilities Computer literate, including experience with Google Drive (Gmail, Calendar, Contacts, Docs, Sheets, etc.); knowledge of Salesforce preferred but not required Friendly, patient, helpful and approachable personality Demonstrate cultural competency through familiarity in working with people from a very diverse number of backgrounds Attention to detail and problem-solving skills Have a proven track record for reliability, dependability and honesty. A minimum of one year experience in a professional setting as a receptionist or front desk role. Ability to work flexible hours. Must be legally authorized to work in the United States