Clinical Office Assistant

Greet patients and visitors promptly, courteously, and helpfully Collect insurance co-payments and respond to routine information requests Schedule and maintain calendars of appointments, meetings, and travel Coordinate agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation Schedule patients and enter information into the computer system Coordinate patient appointments with other areas or physician offices Answer and screen telephone calls, triage clinical calls, and resolve problems appropriately Assemble, copy, and release patient medical records Work with the Medical Records Department on requests for notes and additional information Generate, modify, update, and distribute basic reports Open, sort, and distribute mail and department documents Operate and maintain office equipment and order office supplies as needed Complete referrals, track and follow up on re-authorizations, process patient registration, and obtain required information Process billing/reimbursement forms and other department records Maintain logs and reports and perform simple calculations Assist with gathering, organizing, and compiling data for reports and meetings Requirements High School Graduate Typically requires 1 year of experience performing scheduling, customer service, and administrative/clerical support duties No licensure, registration, or certification required Ability to multi-task, route calls, greet patients, and maintain a schedule of appointments/meetings Proficient in Microsoft Office (Excel, PowerPoint, Access, and Word) or similar products Experience maintaining, tracking, and entering data in database and/or spreadsheet software Strong organizational skills and attention to detail Ability to effectively communicate in written and verbal form Ability to build rapport and relate to all people Ability to operate standard office equipment Ability to sit, walk, stand, bend, and lift frequently throughout the workday Ability to occasionally lift items weighing up to 20 lbs Functional speech, vision, and hearing Ability to operate all equipment necessary to perform the job Core Competencies Demonstrates strong organizational skills and attention to detail while effectively managing patient scheduling, communication, and administrative tasks. Proficient in Microsoft Office and capable of maintaining accurate records and reports. Highest-signal resume keywords Patient Scheduling Customer Service Microsoft Office Proficiency Data Entry and Management Organizational Skills Hard Skills Data Entry Report Generation Appointment Scheduling Billing Processing Medical Records Management Soft Skills Effective Communication Multi-tasking Building Rapport Attention to Detail Industry Keywords Administrative Support Clerical Duties Patient Interaction Insurance Co-payments Office Management Tools & Technologies Microsoft Excel Microsoft PowerPoint Microsoft Access Microsoft Word Office Equipment Operation #J-18808-Ljbffr Jobtailor