Security Operation Center Operator

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Operation Center Operator in Chandler, AZ , you will serve and safeguard clients in a range of industries such as Aero/Defense, and more. As a Dispatch Officer supporting an aerospace and defense location, you will coordinate communications, monitor activity, document incidents, and help direct response to security-related needs. Your visible presence, clear communication, and customer-focused service will help support a secure environment. This driving position offers the opportunity to contribute through teamwork, integrity, and Allied Universal’s agile, reliable, and innovative approach.

Position Type: Full Time

Pay Rate: $24.80 / Hour

Job Schedule:

What You'll Do:

• Provide customer service to personnel, visitors, and vendors at an aerospace and defense location by carrying out site-specific procedures and security-related policies.
• Monitor communication systems, alarms, and incoming calls; dispatch appropriate personnel and resources in accordance with established protocols.
• Receive, document, prioritize, and relay information regarding incidents, alarms, access concerns, and emergency situations.
• Respond to critical situations in a calm, professional, problem-solving manner and coordinate communications with site contacts and emergency responders as directed.
• Maintain accurate dispatch logs, incident reports, and other required records while supporting security-related operations across the location.

Minimum Requirements:

• Have at least 2 years of security-related experience.
• A valid driver’s license is required in the state where the job is located.
• A guard card/license is preferred.
• CPR/First Aid certification is preferred.
• Access control/badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: