Senior Manager, Outbound Sales (w/m/d)

Senior Manager, Outbound Sales

We are looking for a high-impact Senior Manager, Outbound Sales to spearhead our proactive growth engine across the DACH region. Reporting directly to the Regional Director, you will be the strategic architect of our outbound motion.

You will be responsible for leading a high-performing and diverse team, which encompasses Field Managers, Field AEs and Strategic Account Executives. Your mission is to harmonise these different motions to penetrate key DACH Region markets, drive high-value logos, and ensure a consistent, scalable revenue stream.

What You Will Be Doing

As the Senior Manager of Outbound Sales, you are the primary driver of proactive revenue growth across the DACH Region. This is a high-impact, strategic position where you will oversee the entire outbound ecosystem, from high-velocity full-cycle sales to complex, multi-stakeholder strategic partnerships and enterprise deals.

Your core responsibilities will include:

• Directing Multi-Tiered Teams: You will manage a diverse organisation consisting of Field Managers, Strategic AEs focused on enterprise accounts, and Full-Cycle AEs.
• Vertical-Specific Strategy: Tailoring high velocity outbound motions to penetrate the Hospitality industry, ensuring the team speaks the specific "language" of those business owners across different EMEA regions.
• Ecosystem Expansion: Identifying and targeting high-value "switch" opportunities (moving competitors' customers over) by leveraging market-specific displacement playbooks.
• Pipeline Architecture: Building and refining the "outbound engine," including the optimisation of prospecting sequences, social selling strategies, and account-based marketing (ABM) alignment.
• Forecasting & Revenue Intelligence: Reporting directly to the Regional Director, you will provide rigorous weekly and quarterly forecasts. You will leverage revenue intelligence tools (Gong/Salesforce/ChurnZero/Pure Cloud/internal AI based tools) to identify deal risks and coaching opportunities at scale.
• Executive Deal Coaching: Acting as a strategic advisor on "must-win" deals, joining C-suite presentations and helping your AEs navigate complex procurement and legal hurdles common in European enterprise sales.
• Regional GTM Strategy & Execution: Collaborating with Marketing and Product teams to adapt outbound messaging for the DACH region. This includes tailoring approaches to meet specific local standards—recognizing that high-performance outbound in Germany requires a different level of personalization and regulatory compliance compared to other EMEA markets.
• Leadership Development: Coaching your Managers on how to lead effectively, ensuring a high standard of frontline management and a robust internal talent pipeline.

And a Little Bit...

• Contributing as an integral part of the wider team to achieve organisational goals, even if this means undertaking tasks outside the strict scope of your primary role.

What You Need To Bring

To be successful in this role, you must demonstrate a sophisticated understanding of the EMEA SaaS landscape and a proven ability to lead through others.

What you will need:

• Proven Leadership: Extensive experience in sales management, specifically having managed or led complex, multi-functional sales teams in a fast-paced B2B SaaS environment, selling to SMEs with a transactional sales cycle.
• Operational Excellence: Expert proficiency in the modern sales stack (Salesforce, Salesloft/Outreach, LinkedIn Sales Navigator etc.) and a data-first approach to territory management.
• Commercial Acumen: A strong grasp of SaaS financial metrics (ARR, LTV, CAC) and the ability to translate these into strategic outbound initiatives.
• Adaptability: Align multiple teams which are using the outbound motion to attract customers.
• English & German: as a working language is required for this position.

What's In It For You

Come live the lightspeed Experience…

• Lightspeed equity scheme (we are all owners)
• Salary package of Base and Commission
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Regular breakfast or lunches, drinks & snacks in our Berlin office

Where To From Here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who We Are

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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