Front Office Coordinator

State Street Dental Care in Lemont is seeking a skilled and detail-oriented Front Office Coordinator to join their team. Led by Dr. Matthew T. Witt, DDS, the practice is dedicated to providing high-quality, personalized care in a welcoming and professional environment. The office is looking for a team member with a strong background in dental insurance coordination, insurance verification, and payment entry who can help ensure a smooth financial and administrative experience for both patients and the practice. This is an excellent opportunity for a Front Office Coordinator who enjoys building relationships with patients, supporting daily office operations, and being part of a collaborative team committed to exceptional patient care.

Benefits for the Front Office Coordinator:

• 401K/Profit sharing

• Paid Time Off

• Discounted Dental

• Paid Holidays

• 1 Hour Lunch Period

• CE Credit Reimbursement

• Uniform Reimbursement

Schedule for the Front Office Coordinator:

• Monday: 8:15 AM - 5:00 PM

• Tuesday: 7:30 AM - 5:00 PM

• Wednesday: 7:30 AM - 4:00 PM

• Thursday: 8:30 PM - 7:00 PM

• Friday: Closed

• Saturday: 8:00 AM - 1:00 PM (Once a Month September-May)

Responsibilities:

• Verify dental insurance benefits, eligibility, and patient coverage details.

• Enter patient payments and maintain accurate financial records.

• Review treatment plans, discuss financial responsibilities, and answer patient billing questions.

• Process insurance claims and follow up on outstanding accounts.

• Manage patient scheduling, phone communication, and front office administrative tasks.

• Provide excellent customer service while supporting a positive patient experience.

Requirements:

• Previous dental front office experience required.

• Strong background in dental insurance coordination and payment entry.

• Knowledge of dental terminology, insurance processes, and patient billing.

• Excellent communication, organization, and attention to detail.