Accounts Admin Specialist

Role Description

Looking to take your career to the next level? Then this role is for you! Join Outsourcey and be part of our mission to revolutionize global talent expansion. We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Qualifications

• Minimum 2+ years’ experience in administration, accounts, or bookkeeping support roles
• Strong working knowledge of Xero
• Experience with accounts receivable and accounts payable functions
• High attention to detail and strong organisational skills
• Excellent written and verbal communication skills
• Ability to prioritise tasks and manage multiple deadlines
• Experience using Trello or similar job/project management platforms is highly regarded
• Proficient in Microsoft Office and Google Workspace
• Experience with payment platforms such as Stripe and GoCardless is advantageous

Requirements

• Respond to online enquiries and confirm customer details
• Perform accurate data entry and maintain organised digital filing systems
• Coordinate with internal departments, contractors, and team members
• Conduct research and compile information as required
• Manage and track jobs through platforms such as Trello and other portals
• Review purchase orders (POs), work orders, and call-up requests
• Prepare, send, and follow up on customer quotes and estimates
• Liaise with installers, suppliers, and internal teams to coordinate job progress
• Process service orders and maintain up-to-date job tracking lists
• Ensure all customer and operational records are maintained accurately
• Perform daily bank reconciliations within Xero
• Draft, issue, and manage customer invoices
• Conduct customer payment follow-ups through Xero reminders, SMS, and manual communications
• Complete monthly invoice reconciliations
• Review incoming payments via GoCardless and Stripe and allocate payments correctly in Xero
• Process refunds and credit notes as required
• Update customer billing information and establish new customer accounts
• Prepare aged receivables reports and escalate overdue accounts where necessary
• Assist in maintaining accurate debtor records and reporting
• Create and process supplier bills and invoices
• Assist with accounts payable reconciliations
• Support payroll administration activities

Benefits

• Competitive salary
• Opportunity to shape the HR function of a rapidly growing BPO
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past
• Career growth and development opportunities

Please attach your CV and we will be in touch for a confidential chat. Let's do great things together! This is a remote position.