Documentation Specialist

Job Description

The Documentation Specialist takes architect drafts and turns them into publication-ready deliverables that our client can use for years post-engagement. Diagrams, formatting, document structure, version control, and final QA all run through this role. This role also produces Knowledge Transfer materials — slide decks, recorded session materials, and reference handouts that our clients L3–L4 engineers will use to onboard team members or refresh their understanding after the engagement closes. Aligned to their stated preference for EU-based nearshore resources (not Asia-based). EU time zones provide sufficient overlap with our clients US East Coast operations for daily collaboration, and the nearshore model reduces engagement cost without compromising quality. Produce publication-ready versions of all design deliverables: HLD, LLD, NIST mapping, compensating controls documentation, IAM/PAM design, data diode design, NTP design.

Required Skills & Experience

Required Qualifications 5+ years technical documentation experience, with significant time documenting enterprise network or security architectures.

Strong Visio or Lucid diagramming skills — produces clean, audit-grade architecture diagrams.

Microsoft Word and Excel mastery for technical document production.

EU-based, with working hours that overlap our clients US East Coast operations for at least 4 hours per day.