Account Manager

Job Description
Marketing Account Manager

? Hybrid - Downtown Chicago (3 days/week in office)

? Scale Marketing

About the Role

As a Marketing Account Manager , you'll serve as the primary point of contact for assigned clients-acting as both a trusted advisor and internal advocate. You'll oversee day-to-day account management, guide strategy, manage budgets, and ensure campaigns execute seamlessly from planning through launch.

You'll work cross-functionally with strategists, creative teams, media buyers, and analysts to deliver impactful, data-driven marketing solutions. This role is ideal for someone who combines strategic thinking with strong execution and attention to detail.

What You'll Do

• Develop a deep understanding of client businesses, KPIs, and historical performance
• Partner with strategists to identify growth opportunities and optimize campaigns
• Communicate progress, insights, and recommendations to clients and internal teams
• Proactively identify challenges and implement solutions before issues arise
• Manage budgets, timelines, and scope changes across multiple accounts
• Collaborate with media teams to ensure campaigns execute as planned and meet KPIs
• Coordinate creative deliverables and manage client approvals
• Prepare performance reports and lead client-facing meetings
• Support onboarding, competitive research, and strategic planning initiatives
• Oversee financial processes including reconciliation and invoicing

What We're Looking For

• 3+ years of experience in account management (agency experience required)
• Strong understanding of both traditional and digital media channels
• Exceptional organizational skills and attention to detail
• Excellent communication skills with a client-first mindset
• Ability to manage multiple projects and priorities in a fast-paced environment

What We Value

• Curiosity and a continuous learning mindset
• Integrity, honesty, and respect for others
• A collaborative, team-first attitude-no egos
• Treating clients' businesses as if they were our own

Benefits & Perks

• Comprehensive health, dental, and vision insurance
• 401(k) plan
• Generous paid time off
• Ongoing professional development opportunities
• Hybrid work environment in a collaborative Chicago office
• Company-sponsored events and team-building activities

About Scale Marketing

Scale Marketing combines business insight, media expertise, and data analytics to create strategies that drive measurable results. We optimize campaigns, develop performance-driven creative, and continuously refine our work to maximize ROI. Our success is built on how we treat our clients-and each other.

Job Type: Full-time

Work Location: Hybrid remote in Chicago, IL (60654)

Hybrid #LI-CL771117986