Behavioral Health Billing Specialist

Behavioral Health Billing SpecialistArcadia Counseling is seeking an experienced Behavioral Health Billing Specialist to join our growing administrative team. Arcadia supports more than 80 clinicians across our Lehi, Lindon and Sandy locations. We submit approximately 5,700 insurance claims each month to 18 insurance companies. This position will help ensure claims are processed accurately, insurance balances are collected promptly and billing issues are resolved efficiently.Our full-service administrative model allows clinicians to focus on providing excellent client care while our team manages scheduling, credentialing, billing and other administrative responsibilities.Come feel the difference!ResponsibilitiesReview and resolve rejected, denied, unpaid and underpaid claimsFollow up with insurance companies on outstanding balancesCorrect and resubmit claims when necessaryPrepare reconsiderations and appealsInvestigate payment discrepancies, recoupments and claim-processing issuesMaintain clear documentation of payer contacts and follow-up activitiesIdentify recurring billing problems and recommend solutionsCollaborate with credentialing, client services and clinical leadershipMonitor accounts receivable and help prevent timely-filing lossesAssist with billing reports and revenue-cycle projectsQualificationsThree or more years of medical billing, insurance follow-up or revenue-cycle experienceExperience resolving denied and unpaid insurance claimsKnowledge of insurance payments, adjustments, deductibles, copayments and coinsuranceStrong organization, documentation and follow-throughExcellent written and verbal communication skillsAbility to manage multiple priorities and meet payer deadlinesExperience using electronic health records, clearinghouses and insurance portalsAbility to protect confidential client and financial informationPreferred QualificationsBehavioral health or psychotherapy billing experienceExperience with SimplePractice or a similar electronic health recordExperience with Utah insurance companiesExperience with claim appeals, recoupments or underpayment reviewProfessional billing or coding certificationWhat We Are Looking ForThe ideal candidate is organized, persistent and comfortable communicating with insurance companies. They take ownership of billing issues, follow them through to resolution and look for ways to prevent recurring problems.BenefitsCompetitive compensation based on experienceHealth, dental and vision insurance options401(k) and Roth retirement plan4% employer retirement-plan matchHealth Savings Account optionsPaid time offSupportive and collaborative work environmentCareer advancement opportunitiesCompensation$58,000–$70,000 annually, depending on relevant billing experience, qualifications and demonstrated ability to resolve complex insurance claims.About Arcadia CounselingArcadia Counseling is a locally owned mental health organization serving communities throughout Utah. Our mission is to help people live happier, healthier and more successful lives by connecting them with skilled and compassionate clinicians.Arcadia Counseling is an equal opportunity employer. Employment decisions are based on qualifications, merit and organizational needs.