Customer Service Representative

Job Starts Here is looking for a reliable and customer-focused Customer Service Representative to support our growing team.

We are an advertising agency dedicated to helping businesses expand their reach through effective online advertising and digital marketing solutions.

Work Schedule: Flexible contract schedule. Work hours can be arranged based on business needs and availability.

Compensation: $21.00–$25.80 per hour, depending on experience.

Job Summary

Under the general direction of management, the Customer Service Representative (CSR) performs a variety of customer service and administrative duties. Responsibilities include responding to inquiries, researching and resolving customer issues, and assisting with questions related to company services and online platforms.

The ideal candidate will maintain high standards of customer service, communicate professionally, and help build positive customer relationships.

Education & Experience

• High school diploma or equivalent.

• Minimum of one year of customer service experience preferred.

• Ability to learn new tasks, systems, and procedures.

Qualifications

• Strong customer service and communication skills.

• Excellent attention to detail and organizational abilities.

• Comfortable using computers and basic office software.

• Ability to manage multiple responsibilities.

• Professional approach to resolving customer inquiries.

• Ability to work independently and as part of a team.

• Willingness to learn and follow company procedures.

Additional Information

This is a remote contract position offering flexible working arrangements. Contract compensation is based on hours worked and agreed-upon terms.

Job Starts Here is an Equal Opportunity Employer. Qualified applicants are considered without regard to protected status, including disability or veteran status.