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Remote SaaS Support Specialist: Troubleshooter & Advocate

AdQuick

New York, NY
  • Remote job

AdQuick is seeking a Customer Support Specialist who will serve as the first point of contact for users. In this role, you will troubleshoot issues, provide assistance through various channels, and ensure user satisfaction by addressing their needs promptly. The ideal candidate will possess strong problem-solving skills and be comfortable managing a high volume of support tickets. Experience in customer support within the tech industry, particularly SaaS, is preferred. Join us in delivering excellent support to our users! #J-18808-Ljbffr AdQuick

Vacancy posted 1 day ago
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