Remote SaaS Support Specialist: Troubleshooter & Advocate
AdQuick
- Remote job
AdQuick is seeking a Customer Support Specialist who will serve as the first point of contact for users. In this role, you will troubleshoot issues, provide assistance through various channels, and ensure user satisfaction by addressing their needs promptly. The ideal candidate will possess strong problem-solving skills and be comfortable managing a high volume of support tickets. Experience in customer support within the tech industry, particularly SaaS, is preferred. Join us in delivering excellent support to our users! #J-18808-Ljbffr AdQuick
$64k - $86k
GC AI is seeking a Remote Support Specialist to enhance our Customer Experience team. You will manage inbound support requests, troubleshoot product issues, and create help content that empowers... ...customer support experience in a SaaS environment, strong communication skills...Remote job- ...looking for an Offshore Customer Support Specialist to join a global SaaS company's Support team. This role... ...Responsibilities include supporting customers, troubleshooting issues, and collaborating with... ...teams. The position is fully remote with opportunities for...Remote job
$60k - $75k
Join to apply for the Healthcare SaaS Support Specialist role at Nestmed This range is provided by... ...(email, chat, tickets, phone) Troubleshoot user-reported issues, elevate bugs to... ...engineering teams to NRC the user experience Remote opportunity, collaborative culture,...Remote workFull time- ...Ecuador is seeking a Customer Advocate Lead to oversee and empower the US support team in delivering... ...customer experience in a remote-only environment. The... ...coach team members, and troubleshoot complex technical issues... ...should have a background in SaaS customer support,...Remote job
$55k - $80k
...Yelp Restaurant Support Manager Please note the following: In this role, you will be... ...of questions and issues that may require troubleshooting, researching or collaborating with the team... ...Become an expert in the Yelp Restaurant SaaS product suite and adapt product...Remote workLocal areaWork from homeFlexible hoursShift workWeekend work$98.64k - $122.41k
...looking for a Customer Advocate Lead to lead and empower our US support team, ensuring exceptional... ...and handling technical troubleshooting. The ideal candidate has... ...support experience in the SaaS industry, particularly... ...The role offers a fully remote environment, with annual...Remote job- Monograph is seeking a Product Support Specialist to enhance customer engagement by troubleshooting issues and managing feedback. You will perform onboarding, resolve... ...team to improve product experiences. This fully remote position requires excellent communication and a...Remote job
- ...efforts. About The Role As a Support Specialist, you will be among those... ...during work hours, given the remote working environment. The... ...position involves being a known advocate for Members who come to you... ..., pricing, and policies. Troubleshoot and resolve customer issues...Remote workFull timeShift workAfternoon shift
- Magic, Inc is seeking a Technical Support Specialist for a freelance, remote role. The ideal candidate will provide troubleshooting via live chat for our SaaS platform aimed at property management. This role requires a proactive and detail-oriented individual capable of...Remote jobTemporary workFreelanceWeekend work
- A growing fintech startup is looking for a Customer Support Specialist to drive value across the customer base. The role involves managing customer inquiries, troubleshooting issues, and enhancing user experience through effective communication. The ideal candidate will...
- A leading SaaS company for vacation rentals is looking for a Customer Support Advocate to empower hosts with exceptional support and product guidance. This remote role involves addressing technical issues, onboarding customers, and collaborating with diverse teams. Candidates...Remote job
- ...candidate will have extensive experience in customer success within a SaaS environment, along with strong problem-solving skills. This role... ..., comprehensive health benefits, and the opportunity to work remotely, making it an ideal role for motivated professionals looking to...Remote job
- ...Associate Product Support Representative - Tier 1 (Patient/Front... .... Demonstrate exceptional troubleshooting skills to isolate the cause of... ...application support experience in a SaaS environment High technical... .... Our Perks ~ Remote Work/Work From Home ~ Paid...Remote workWork at officeLocal areaWork from homeFlexible hours
- ...Denver, Colorado, is seeking a Customer Support Representative to serve as the first... ...contact for customers. The role involves troubleshooting, managing inquiries, and providing solutions... ...and strong problem-solving skills. Remote work compliance and participation in on...Remote job
- A leading technology company in the United States is seeking a Technical Support Consultant to assist clients with software issues and system optimization. Responsibilities include troubleshooting software challenges, delivering excellent customer service, and providing...Remote job
- A leading IT staffing firm is seeking four Technical Support Specialists for a 3-month project with potential for longer-term placement.... ...The ideal candidate excels in customer service, has strong troubleshooting skills, and is familiar with Google Suite. Join us to be...Remote job
- Alt Legal, Inc. is seeking a Customer Support Specialist to provide exceptional service to clients remotely. In this role, you will help customers navigate our software... ...of client-facing experience, especially in SaaS, and possesses strong communication and problem-...Remote job
$22.83 per hour
Contractor Staffing Source seeks a Product Support Specialist I to provide remote support for their SaaS platform. This role offers strong candidates the opportunity to assist customers in maximizing platform value while ensuring exceptional service. Candidates should reside...Remote jobFor contractors$55k - $65k
AutogenAI is hiring a Remote Customer Support Agent to provide exceptional support to customers, ensuring... ...role involves addressing inquiries, troubleshooting issues, and collaborating with... ...relevant experience, ideally in the SaaS industry, and be available to work East...Remote job$62k
Brushfire Ticketing is looking for a Customer Support Specialist to join their remote support team. This role involves providing customer support through... ...ideal candidate will have 4-5+ years of experience in SaaS support, a Bachelor's degree preferred, and familiarity...Remote job- ...product of Easy Web Inc., is seeking a user support specialist to assist users with technical and... ...ability to work collaboratively within a remote team. Responsibilities include managing... ...will have prior experience in SaaS user support and a passion for creative...Remote job
- Semios is seeking a Customer Support Representative to assist clients using the Agworld... ...include onboarding customer data and troubleshooting software issues while delivering high-quality... ...technical support experience. This remote position requires excellent...Remote job
- ...Columbia Township is seeking a dynamic Client Support Specialist to enhance client relationships and improve experience with our SaaS product, Vision. This role requires strong... ...technical proficiency, and the ability to troubleshoot issues effectively. The ideal candidate is...
$18 - $20 per hour
...company in New Jersey is seeking a Customer Support Agent to enhance customer satisfaction.... ...calls, chats, and emails, while troubleshooting customer issues related to Halo products... ...communication skills. This position may require remote work, so a distraction-free environment...Remote jobHourly pay$63k - $79k
...management—works together seamlessly to support efficiency and growth. Hybrid (4 days onsite, 1 day remote) - Brisbane, CA As a TechnicalSupport Specialist here at Odoo, you will help us... ...Become proficient in utilizing Odoo's SaaS/Cloud-based applications Problem-solving...Remote workWork experience placementFlexible hours- A leading SaaS company is seeking a Product Specialist to be the first layer of communication with customers. The role... ...walkthroughs, and providing support across various channels. Candidates... ...communication skills. This position is remote-first, allowing for flexible work hours...Remote jobFlexible hours
- A leading AV integration firm is seeking a Service Support Specialist to provide remote support for clients and troubleshoot AV systems. The role requires a minimum of 3-5 years of experience in the AV industry. Candidates should possess strong computer skills and have...Remote job
- Itlearn360 is hiring a Remote Customer Support Representative II to provide advanced technical support and lead onboarding activities. With 3+ years of experience in SaaS support and a customer-first mindset, you'll guide customers through complex scenarios and develop...Remote jobFlexible hours
- Concordance is seeking a Peer Support Specialist in St. Louis, MO. This full-time position involves supporting individuals transitioning from justice involvement back into society, ensuring a caring welcome, facilitating recovery groups, and collaborating with the care...Remote jobFull time
- ...Sycle is a market-leading global SaaS company with the mission of... ...customers with a level of support that exceeds expectations. The... ...range from base-level technical troubleshooting—such as investigating... ...critical to this role. This is a remote position that requires the applicant...Remote workHourly payOdd jobLive inWork from home
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