Remote Customer Advocate Lead - SaaS Support
Elea Ecuador
New York, NY
- Remote job
Elea Ecuador is seeking a Customer Advocate Lead to oversee and empower the US support team in delivering exceptional customer experience in a remote-only environment. The successful candidate will manage support queues, coach team members, and troubleshoot complex technical issues, all while aiming for outstanding customer satisfaction. Applicants should have a background in SaaS customer support, showcasing strong communication and leadership skills. Benefits include a competitive salary range based on location, equity options, and generous time off. #J-18808-Ljbffr Elea Ecuador
Vacancy posted 3 days ago
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