Remote Customer Advocate Lead - SaaS Support
Elea Ecuador
- Remote job
Elea Ecuador is seeking a Customer Advocate Lead to oversee and empower the US support team in delivering exceptional customer experience in a remote-only environment. The successful candidate will manage support queues, coach team members, and troubleshoot complex technical issues, all while aiming for outstanding customer satisfaction. Applicants should have a background in SaaS customer support, showcasing strong communication and leadership skills. Benefits include a competitive salary range based on location, equity options, and generous time off. #J-18808-Ljbffr Elea Ecuador
$98.64k - $122.41k
...Hospitable is looking for a Customer Advocate Lead to lead and empower our US support team, ensuring exceptional customer experiences... ...support experience in the SaaS industry, particularly with... ...improvement. The role offers a fully remote environment, with annual compensation...Remote work$81.79k - $120.61k
A leading software company for rentals is seeking a Customer Advocate Lead to manage and empower the US support team. This remote role focuses on delivering exceptional customer experiences, maintaining... ...in customer support within the SaaS industry, strong technical skills,...Remote job$81.79k - $102.52k
...experience. Hospitable.com is a remote‑only and fully distributed... ...countries. Responsibilities As the Customer Advocate Lead, you will lead and empower our US support team to deliver an exceptional customer... ...in customer support in the SaaS industry, including experience...Remote jobTemporary work$96.22k - $120.61k
...and how we do it: Our customers love the product, provide... ...: Hospitable.comis a remote-only and fullydistributed... ...on? As the Customer Advocate Lead, you will lead and empower our US support team to deliver an exceptional... ...customer support in the SaaS industry, including...Remote jobTemporary workFor contractors- A leading SaaS company for vacation rentals is looking for a Customer Support Advocate to empower hosts with exceptional support and product guidance. This remote role involves addressing technical issues, onboarding customers, and collaborating with diverse teams. Candidates...Remote job
$140k
...Links is looking for a Senior Customer Success Manager in Dallas,... ...enterprise customer accounts, lead onboarding, and ensure... ...strong background in enterprise SaaS. The position offers a competitive... ...like health insurance and remote work support. #J-18808-Ljbffr Nodes &...Remote job- Merck is seeking a Vaccine Customer Representative (VCR) at S2 level to support healthcare providers with clinical information and education on vaccines, helping... ...departments. Travel is expected around 10% as needed, with remote work flexibility. #J-18808-Ljbffr MerckRemote jobContract work
- Trane Technologies is seeking a Customer Success Tech Lead (Remote) to partner with enterprise customers in... ...optimizing HVAC performance using AI-enabled SaaS solutions. You will translate... ...and strong communication. This role supports cross-functional collaboration to...Remote job
- ...seeking a Bilingual Client Service & Product Support Specialist to provide enterprise-level... ...days a week and allows for two days remote work. The successful candidate will engage... ...a curiosity for technology. Exceptional customer service and bilingual capabilities in English...Remote workWork at office3 days per week
- A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self... ...candidate has over 2 years of experience managing support teams, excels in communication, and is proficient in...Remote job
- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You... ...improve processes, and ensure outstanding support experiences. The ideal candidate has over 2 years of experience in remote team management and is proficient in...Remote jobFull time
- PracticeTek in San Diego, CA is seeking a senior customer support leader to guide a high-performing team delivering exceptional service for a fast-growing SaaS healthcare platform. You’ll shape support processes, partner with Product, Engineering and Customer Success,...Remote job
- ...Du solltest ein abgeschlossenes Studium im IT-Bereich haben und idealerweise mit Tools wie Grafana oder Postman sowie SQL vertraut sein. Remote-Arbeit ist an mehreren Tagen pro Woche möglich, und du profitierst von zahlreichen Benefits. #J-18808-Ljbffr Solvares GroupRemote work
- ...A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention.... ...problem-solving abilities. You will lead discovery meetings, analyze customer... ...dynamic team that offers flexibility for remote work and a competitive compensation...Remote work
- ...A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This...Remote work
- ...account abuse. Many of our biggest customers have been using us for 5+... ...sure everyone at Castle is supported (unlimited vacation, averaging... ...in a smaller to medium sized SaaS company. If you’ve worked in... ...couple of days a week but we’re a remote first company so we’re open...Remote workWork at officeFlexible hours
- ...Customer Experience Lead We are looking for someone to lead our Customer... ...at VetRec. Location:Remote (U.S.) or at our HQ... ...experience team (support, success, and related... ...Engineering, and Sales to advocate for the customer... ...workflows (ideally in a SaaS environment) Hire,...Remote work
- ...Customer Success Lead Supports Operations. Delivers Concierge-Level Client Experiences Department: Customer... ...: Head of Customer Success Location: Remote Employment Type: Full-time About Town... ...Points For Previous experience in SaaS or Tech Support. Familiarity with tools...Remote workFull timeLocal area
- ...are looking for a Lead Research Advisor to... ...join our growing Customer Success department... ...Act as a customer advocate by sharing feedback... .... Provide support and guidance to research... ...the research and SaaS space alongside... ...development, and a remote work stipend. A...Remote workWork experience placementLocal areaFlexible hoursShift work
$110k - $185k
...Customer Success & GTM Lead – AI Platform Responsibility to drive enterprise adoption,... ...stakeholders and executive sponsors. Support customer lifecycle management and ongoing SaaS platform adoption strategies.... ...Autonomy & Growth: flexible, remote‑first work environment with...Remote workContract workFlexible hours- EverTrue, Inc. is seeking a full-time remote Customer Success Operations Manager. The role involves optimizing the Customer Success technology... ...experience in Customer Success Operations or similar roles supporting SaaS organizations, along with a strong understanding of...Remote jobFull time
- ...delivering results that scale and support that never sleeps. More... ...and let’s build the future of customer experience together. Welcome... ...next. The Role The Team Lead will oversee and coordinate... ...Management, or similar roles in a SaaS environment. ~2+ years of...Remote workPermanent employmentFull timeWork from homeShift work
$70k - $110k
...Combinator and serve some of the leading U.S. based executive search firms. Our customers are operators; they make... ...have been handling support directly. We have hit... ...support or success at a SaaS company. You have... ...changing how firms operate. Remote‑first, with flexibility...Remote work$100k - $250k
...looking for? We’re hiring a Customer Operations Lead to run day-to-day customer operations... ...You will own non-technical support, billing ops, triage into... ...or support ops in a SaaS environment Strong understanding... .... Is Hercules in-office or remote? Hercules founding team works...Remote workFor contractorsWork at office- ...join us? You’ll help build the customer function for what we believe... ...experience end-to-end. Onboarding, support, education, risk, feedback,... ...customer-facing role at a SaaS company. High IQ and high EQ.... ...-> offer. Start date ASAP. No remote. No students. If this sounds exciting...Remote workImmediate start
$60k - $90k
Location Remote; Oklahoma City, OK; Raleigh, NC; Seattle... ...for a Quality Insights Lead to join our Solutions... ...help drive long-term customer value, retention, and expansion... ...the customer journey, supporting enterprise clients post... ...and configuring SaaS platforms to support customer...Remote jobFull timeLocal area- ...strong investors, real enterprise customers, and a product that’s changing... ..., you own onboarding, QBRs, support, strategic conversations, and... ...adjacent function at a B2B SaaS company. You’ve managed high-ARR... ...- we take care of our people Remote: SF, Vancouver, New York or wherever...Remote workDay shift
- ...desire to help others. This role emphasizes integrity, providing support to families in navigating financial challenges. Join a team... ...meaningful impact while enjoying the flexibility and opportunity for career advancement that comes with remote work. #J-18808-LjbffrRemote workWork from home
- # Customer Success & ROI LeadRemote (U.S.) Fractional (... ...Customer Success & ROI Lead to own operator adoption... ...* Has managed a SaaS customer success function... ...validation processes* Has supported a sales process using case... ..., and eligibility.* Remote-first, Dallas-anchored...Remote workFull timeLocal areaImmediate startHome office2 days per week3 days per week
- ...A leading insurance technology firm is seeking a Project Manager to oversee customer-facing projects. This role requires strong project management expertise and the ability... ...Candidates should have 5–7 years of experience in SaaS or product-based organizations and strong...Remote work
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