Remote SaaS Customer Advocate Lead: Coach & Resolve
$98.64k - $122.41kHospitable
New York, NY
- Remote job
Hospitable is looking for a Customer Advocate Lead to lead and empower our US support team, ensuring exceptional customer experiences. Your responsibilities include managing support queue distribution, coaching team members, and handling technical troubleshooting. The ideal candidate has customer support experience in the SaaS industry, particularly with metrics improvement. The role offers a fully remote environment, with annual compensation ranging from $98,641.60 to $122,412.02 based on location-related cost of living adjustments, along with additional benefits and perks. #J-18808-Ljbffr Hospitable
Vacancy posted 4 days ago
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