Remote SaaS Customer Advocate Lead: Coach & Resolve
$98.64k - $122.41kHospitable
- Remote job
Hospitable is looking for a Customer Advocate Lead to lead and empower our US support team, ensuring exceptional customer experiences. Your responsibilities include managing support queue distribution, coaching team members, and handling technical troubleshooting. The ideal candidate has customer support experience in the SaaS industry, particularly with metrics improvement. The role offers a fully remote environment, with annual compensation ranging from $98,641.60 to $122,412.02 based on location-related cost of living adjustments, along with additional benefits and perks. #J-18808-Ljbffr Hospitable
- Elea Ecuador is seeking a Customer Advocate Lead to oversee and empower the US... ...exceptional customer experience in a remote-only environment. The... ...will manage support queues, coach team members, and... ...should have a background in SaaS customer support, showcasing...Remote job
$81.79k - $120.61k
A leading software company for rentals is seeking a Customer Advocate Lead to manage and empower the US support team. This remote role focuses on delivering exceptional customer... ...support within the SaaS industry, strong... ..., and the ability to coach team members. A generous...Remote job$81.79k - $102.52k
...Hospitable.com is a remote‑only and fully distributed... ...As the Customer Advocate Lead, you will lead and empower... ...first response time of Coach and develop team members... ...and empower the team to resolve issues that require strong... ...customer support in the SaaS industry, including...Remote jobTemporary work$96.22k - $120.61k
...Applicant Handbook ( Our customers love the product,... ....comis a remote-only and fullydistributed... ...? As the Customer Advocate Lead, you will lead and... ...response time of Coach and develop team... ...the team to resolve issues that require... ...customer support in the SaaS industry,...Remote jobFor contractors- A leading SaaS company for vacation rentals is looking for a Customer Support Advocate to empower hosts with exceptional support and product guidance. This remote role involves addressing technical issues, onboarding customers, and collaborating with diverse teams. Candidates...Remote job
- A fast-growing SaaS startup is seeking a Customer Success Manager to manage client onboarding and retention.... ...problem-solving abilities. You will lead discovery meetings, analyze customer... ...dynamic team that offers flexibility for remote work and a competitive compensation...Remote job
- A pioneering B2B SaaS provider is looking for a Manager, Customer Onboarding to lead customer journeys from discovery to launch. The ideal candidate will manage detailed project plans, oversee onboarding tasks, and collaborate with technical teams to ensure success. This...Remote job
$140k
...Links is looking for a Senior Customer Success Manager in Dallas, Texas... ...enterprise customer accounts, lead onboarding, and ensure... ...strong background in enterprise SaaS. The position offers a competitive... ...benefits like health insurance and remote work support. #J-18808-Ljbffr...Remote job- ...A leading insurance technology firm is seeking a Project Manager to oversee customer-facing projects. This role requires strong project management expertise and the ability... ...Candidates should have 5–7 years of experience in SaaS or product-based organizations and strong...Remote work
$60k - $90k
...one of the nation’s leading health systems... ...-oriented Patient Advocate to support patients... ...application status and resolve issues. Maintain... ...& Benefits - Customer Service Representative... ...Center Agent (Remote) (General Consideration... ...Rep - $60-$70k (SaaS Support, CRM) Chicago...Remote workFull timeTemporary workWork at office- Washington State Department of Transportation (WSDOT) in Renton, WA seeks a Customer Advocate Lead to support the Good To Go! tolling program. You will handle customer inquiries, escalate issues, and advise on service improvements. You will liaise with WSDOT HQ, lawmakers...Remote job
- Merck is seeking a Vaccine Customer Representative (VCR) at S2 level to support healthcare providers with clinical information and education... ..., hospitals, and health departments. Travel is expected around 10% as needed, with remote work flexibility. #J-18808-Ljbffr MerckRemote jobContract work
- FlowPlay, LLC. is seeking a Customer Service Shift Supervisor to work remotely and full-time. This role will lead frontline agents, manage escalated customer inquiries, and... ...setting, alongside a strong understanding of coaching and customer service policies. #J-18808-...Remote jobFull timeShift work
- ...working in the office three days a week and allows for two days remote work. The successful candidate will engage with clients... ...problem-solving skills and a curiosity for technology. Exceptional customer service and bilingual capabilities in English and Spanish are essential...Remote workWork at office3 days per week
- ...’s build the future of customer experience together.... ...The Role The Team Lead will oversee and coordinate... ...role in supporting and coaching the team to exceed partner... ...Operations teams to resolve blockers, report issues... ...or similar roles in a SaaS environment. ~2+ years...Remote workPermanent employmentFull timeWork from homeShift work
- A tech company is seeking a fully remote Customer Service Manager in Ohio. You will lead a team responsible for exceptional customer experiences during a self-serve product launch. The ideal candidate has over 2 years of experience managing support teams, excels in communication...Remote job
- A leading IoT solutions provider is seeking a Strategic Customer Success Manager to partner with major fleet customers in the US. This remote role focuses on enhancing safety and efficiency for clients using complex IoT solutions. Candidates should have over 6 years of...Remote job
- Swimlane, Inc. is looking for a Customer Success Manager to enhance customer relationships and drive satisfaction in their innovative remote work environment. Candidates should have a demonstrated history in enterprise B2B software and a strong technical background, preferably...Remote job
- A leading tech company is seeking a Customer Service Manager to oversee a growing team during a product launch. You will manage customer service operations... ...The ideal candidate has over 2 years of experience in remote team management and is proficient in tools like Slack...Remote jobFull time
$85k - $95k
CyberCoders is seeking a Remote Enterprise Customer Education Specialist to lead onboarding and implementation for new customers. This position offers an annual... .... The ideal candidate will have a background in B2B SaaS and client training, guiding customers through the platform...Remote job- ...Grapevine, Texas is looking for a hybrid Customer Care Supervisor who will lead a dedicated team striving for excellent customer... ...-on leadership role requires effective coaching and management of team performance while resolving customer issues proactively. The...
$80k - $85k
...Bath & Kitchen Technology Coach - Franchisee Support Location: Remote (US-based) You are the... ...stack. You’ll blend customer success, SaaS onboarding, systems training... .... Responsibilities Lead new franchise owners... ...internal departments to resolve issues and streamline...Remote workWork at officeHome office- ...Du solltest ein abgeschlossenes Studium im IT-Bereich haben und idealerweise mit Tools wie Grafana oder Postman sowie SQL vertraut sein. Remote-Arbeit ist an mehreren Tagen pro Woche möglich, und du profitierst von zahlreichen Benefits. #J-18808-Ljbffr Solvares GroupRemote work
- ...About the job Customer Care Advocate - Remote The primary position responsibilities will include, but are not limited to: Answer inbound calls... ...technical issues/concerns for the customer. Work to resolve technical issues over the phone on the first call and set...Remote workWork at officeWork from homeFlexible hoursWeekend workAfternoon shift
- ...Healthcare Advocate At TaskUs, we prioritize our employees' well-being by offering... ...in the world to help serve our valued customers. In this remote Healthcare Advocate role, you'll take... ...Primary Responsibilities: Respond to and resolve, on the first call, customer service...Remote workFull timeWork experience placementSeasonal workWork from homeShift work
$21 per hour
...for everyone. As a Member Care Advocate (MCA), you will embody this... ...contributor position. This is a remote position and requires a... ...journey, including researching and resolving complex cases, answering... ...Google apps, Apple products, and customer relationship management (CRM)...Remote workHourly payPermanent employmentContract workLocal areaWork from homeHome officeMonday to Friday- ...Working remotely from approved states, the full-time Customer Success Advocate will manage inbound sales and service calls, provide thoughtful customer consultations... ...customers regarding their contact lens purchases and resolve issues efficiently Engage proactively with...Remote workFull time
- Osano is seeking a Manager, Customer Product Support to lead and scale the support function in a fast-paced SaaS environment. The role involves... ..., managing a support team, resolving technical issues, and... ...include unlimited paid time off, remote work options, and comprehensive...Remote job
- ...As a full-time Customer Support Advocate in a hybrid work environment, the successful candidate will manage inbound support inquiries from wellness... ...across chat, email, and Zoom, building trust and rapport Resolve Partner issues effectively, ensuring first-contact...Remote workFull time
- ...Fostering positive customer interactions, the full-time Customer Advocate will respond to inquiries, resolve issues, and maintain accurate records while working remotely from various locations. Key responsibilities Respond to customer inquiries via email or chat in a...Remote workFull time
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