CRM Manager
$90k - $120kMalbon Golf
Malbon is looking for a CRM Manager to own and scale our customer communication channels—Email, SMS, and Push—with a clear mandate: drive revenue, retention, and lifetime value through best‑in‑class lifecycle marketing. This role sits at the intersection of strategy, execution, and analytics. You’ll be responsible for building thoughtful customer journeys, optimizing channel performance, and partnering closely with Creative, e‑Comm, and Data to ensure every message is timely, relevant, and on‑brand. Location: Malbon HQ is based in Santa Monica, CA. We are currently operating from a hybrid work schedule of 3 days a week in‑office. What You’ll Do Drive omni‑channel retention and engagement strategies to drive growth for Malbon across North America and international markets Design and optimize lifecycle flows including welcome, abandonment, post‑purchase, win‑back, and loyalty Build segmentation frameworks based on behavior, lifecycle stage, and engagement Lead email and SMS marketing strategy, execution, and deliverability across multiple platforms Manage day‑to‑day performance of email, SMS, and Push, including automated and transactional campaigns Collaborate with marketing, e‑commerce, creative, and external vendors to translate business objectives into CRM plans Plan and activate email, SMS, and Push for key brand initiatives and product launches Execute geo‑targeted campaigns to support wholesale and field events Share feedback, best practices, and campaign insights with global and US marketing partners and cross‑functional teams Analyze channel effectiveness using internal and third‑party data sources to identify optimization opportunities Own weekly, monthly, and adhoc channel reporting and analytics to inform tactics and strategy What You’ll Bring Bachelor’s degree in Marketing, Advertising, Communications, Business, or related field preferred (or equivalent experience) 5+ years’ experience in relationship, digital, or email marketing required Strong understanding of direct‑to‑consumer strategies and digital marketing Experience with Google Analytics and 3rd Party Reporting Platforms preferred Skilled in developing segmentation, automation, and lead generation strategies and executing at the tactical level Demonstrates creativity and innovation, with a willingness to dive into data and support the team Perks & Benefits Benefits: Competitive plans for Medical, Dental, Vision 401(k) + matching Generous PTO policy + observed holiday calendar Monthly mobile/internet stipend Employee discount for eligible products on malbon.com $90,000 – $120,000 a year Compensation & Benefits This is a full‑time position with an expected salary range of $90,000–$120,000. Compensation decisions are determined using a variety of job‑related factors such as skill set, geographic location, market demands, experience, and education / certifications. If we extend an offer for employment, we will consider all individual qualifications. #J-18808-Ljbffr
$49.41k - $85k
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...combining retail, entertainment, and community in one seamless experience. Role Overview The client is seeking a strategic, hands‑on CRM Manager to join their marketing team. Reporting to the VP of Lifecycle Marketing, you’ll lead the planning, execution, and optimization...SuggestedSeasonal workWork at office- ...STAUD Clothing, headquartered in Los Angeles, CA, has an opening for a CRM Manager working a hybrid role in Los Angeles. Founded in Los Angeles in 2015 by Sarah Staudinger and George Augusto, STAUD stands at the intersection of vintage inspiration and modern design—cool...SuggestedWork at office
$70k - $95k
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A precision marketing agency in Los Angeles seeks a skilled Project Manager to lead campaign planning and resource management. This role involves daily project oversight, stakeholder coordination, and proactive risk management. Ideal candidates will have 2-5 years of relevant...$90k - $120k
...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. CRM Performance Manager Full Time Professional Los Angeles, CA, US 4 days ago Requisition ID: 2194 POSITION SUMMARY: The CRM Performance Manager...Full time- ...unique spaces, and forward‑thinking campaigns. IICOMBINED also manages TAMBURINS, an avant‑garde perfume brand, and NUDAKE, a dessert brand... ...Role Description We are looking for a data‑driven and strategic CRM Manager to lead Email, SMS, and loyalty program marketing for...Full timeSeasonal workLocal area
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- ...infrastructure that supports student progression — advising workflows, case management, escalation routing, and resolution tracking Monitor student... ...infrastructure Experience with Salesforce or a comparable CRM or case management platform Background in process design,...
$107k - $161k
...yourself, it's always the fastest way to share a moment! We're looking for a Client Partner to join Snap Inc! You will build and manage partnerships with brands and agencies to help them expand their digital presences on Snap. You'll need great presentation and...Live inWork at officeLocal area$75k - $80k
A healthcare apparel brand is seeking a TEAMS Relationship Manager to enhance customer relationships and drive sales growth. This remote... ...Candidates should have 5+ years in account management and strong CRM skills, particularly with Hubspot. The position offers a base...Remote job- Ontario Trillium Foundation is looking for a Front Desk Agent in Santa Monica, CA. This role involves greeting guests, managing check-in and check-out processes, and ensuring a smooth and enjoyable guest stay. Candidates should have at least 1 year of hotel experience...Weekend workAfternoon shift
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$60k - $100k
...TITAN Environmental Solutions is hiring a Client Relationship Manager to manage and strengthen relationships with our established client base. The Client Relationship Manager (CRM) is responsible for maintaining, nurturing, and strengthening relationships with existing...$75k - $85k
...Services Department delivers high-quality project relationship management to our nonprofit projects. Serving as the primary point of contact... ...navigating complex organizational structures. Proficiency with CRM and project management platforms, such as Salesforce, TaskRay,...Full timeWork at officeLocal area1 day per week- ...Enterprise Customer Success Manager We're looking for an experienced and commercially minded Enterprise Customer Success Manager (CSM... ...Customer Success tools (e.g., Gainsight, ChurnZero, Catalyst) and CRM systems (e.g., Salesforce). Experience driving adoption for...
$75k - $80k
FIGS is looking for a TEAMS Relationship Manager to sell, onboard, and grow our TEAMS’ customer base. This individual will be the main point... ..., pipeline and growth targets Maintain accurate data in CRM Manage cross-functional communications on custom orders Run quarterly...Hourly payFull timeWork at officeLocal areaImmediate startRemote workFlexible hours- ...programs, and SOPs, as well as utilizing various customer support and CRM tools. Applicants for the Head of Client Experience position at... ...with a proven track record in leading service operations, managing escalated customer concerns, and a strong analytical ability in...Remote work
$600 per month
...insights and free accountants from bookkeeping tedium. To help us achieve our goals, we're looking for an experienced Customer Success Manager to drive adoption, retention, and growth across a high-volume portfolio of small to mid-sized finance teams. What We’re...Remote workHome officeFlexible hours$75k
...Senior Legal Growth Engine Customer Success Manager The Senior Customer Success Manager (CSM), Full Portfolio, is accountable for driving... ...FindLaw, Martindale-Avvo, Lead products, Websites, Paid Media, CRM integrations, and related solutions. This is not a relationship...Temporary workFlexible hoursShift work- ...healthier businesses across the community. The Client Experience Manager is a hybrid Administrative, Concierge, and Hospitality role... ...Word, Excel, etc.) as well as Customer Relationship Management (CRM) software. # Has flexibility in schedule which may shift on a...Hourly payWork experience placementSeasonal workWork at officeRemote workMonday to FridayShift work3 days per week
- ...Customer Success Manager for a Leading SaaS Company (Bilingual Chinese-English) We are seeking a dynamic and experienced Customer Success... ...customer service or account management experience in SaaS or CRM related fields; The deep understanding of the beauty industry...
- A leading hospitality provider in Santa Monica is seeking a Front Desk Supervisor to manage daily operations and enhance guest satisfaction. The ideal candidate will lead a team, address guest needs, and uphold service standards. Key responsibilities include training staff...
$50k
...Services Coordinator works directly with members and their caregivers to provide outreach and care coordination for Enhanced Care Management (ECM) and other Alzheimer’s Los Angeles programs. The Client Services Coordinator works to support the ECM team and ECM enrolled...Hourly payFull timeCasual workFlexible hoursAfternoon shift$75k - $120k
...Global Client Manager We offer you an exciting global career at the forefront of world trade. Working with the best people in a global team culture with future growth opportunities in an industry that has a significant impact on the world economy. We're proud of our...Full time$82k
...Job Description Service Delivery Manager 1 About the Role: As the Manager of Customer Service, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. You will lead and develop a team of customer service...$125k - $150k
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