Head of Sales Strategy - Customs Brokerage

Job Title: Head of Sales Strategy – Customs BrokerageLocation: Anywhere within the USDHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. Visit our career site on the web at Reports To: Head of DCSRole SummaryDHL Global Forwarding (DGF) is a global leader in air, ocean, and customs brokerage services, connecting businesses to markets worldwide. With a strong focus on digitalization, customer-centric solutions, and compliance excellence, we are transforming how global trade flows. We are seeking a dynamic and commercially driven Head of Sales Strategy – Customs Brokerage to lead the development and execution of strategic sales initiatives across our customs brokerage portfolio. This role will be instrumental in driving revenue growth, strengthening market positioning, and enabling our sales organization to win in a highly competitive and regulated environment.What You’ll DoDefine and execute the global/regional sales strategy for Customs Brokerage within DGFTranslate corporate growth objectives into actionable commercial plansIdentify market trends, customer needs, and competitive dynamics to refine strategyPartner with sales leadership to drive pipeline development and conversionDesign and deploy go-to-market strategies, value propositions, and pricing frameworksDevelop tools, playbooks, and training to strengthen sales effectivenessEstablish KPIs and performance metrics for brokerage salesMonitor and analyze sales performance, identifying opportunities for optimizationLead forecasting, budgeting, and reporting for the Customs Brokerage portfolioCollaborate cross-functionally with Product, Operations, Compliance, and ITPartner with regional and country teams to ensure consistent executionAct as a key advisor to senior leadership on customs brokerage growth opportunitiesDrive digital and process innovation in brokerage sales (automation, analytics, customer solutions)Identify new revenue streams, including value-added servicesQualificationsBachelor’s degree (Master’s preferred) in Business, Supply Chain, or related field10+ years of experience in logistics, freight forwarding, or customs brokerageProven track record in sales strategy, commercial leadership, or business developmentStrong understanding of global customs regulations and brokerage operationsExperience working in a matrix, global organizationExceptional analytical, communication, and stakeholder management skillsStrategic thinking with strong execution focusCommercial acumen and customer-centric mindsetInfluencing and leadership across diverse teamsData-driven decision-makingChange management and innovation leadershipPay Range:$130,011.75 - $173,349.00+ (Based on Experience)Benefits (All Non-Union Employees)Compensation: Competitive base salary plus role dependent performance-based incentives.401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.Vision: Optional coverage for exams, frames, and contacts.Dental: Optional coverage for preventive, basic, and major services.Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.Why Join DHL Global Forwarding?At DHL Global Forwarding, we invest in our employees’ growth, providing training, guidance, and career advancement opportunities. We believe in building careers, not just jobs, and empowering our team to develop skills and achieve long-term success.Be part of DHL Group, the world’s leading logistics provider, operating in 220+ countries. DHL Global Forwarding (DGF) is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. Explore careers with us: DHL Careers.Equal Opportunity EmployerDHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.Work AuthorizationApplicants must be legally authorized to work in the United States.Visa sponsorship is not available for this role.#LI-RL2 Job SummaryJob number: AV-352084