Program Analyst

Job Description and Duties

The Position is headquartered in Sacramento.

Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee shall receive a 3 percent reduction in pay in exchange for 5 hours PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the 3 percent reduction in pay.

Under the supervision of the Health Program Manager II within the Office of the Long-Term Care Patient Representative (OLTCPR), the Analyst I provides administrative support to OLTCPR. The Analyst I will perform work of average difficulty in a wide variety of consultative and analytical staff services assignments in collaboration with the HPM II and two Supervisor I’s to support the mission and vision of the OLTCPR.

To be considered for this position you must provide a completed application, and Statement of Qualifications (SOQ).

New to state candidates will be hired into the minimum salary of the classification or minimum of the alternate salary range when applicable. Placement to alternate range may be based on education or experience identified in your state applicati on.

Examination Information

Those interested in obtaining employment with the California Department of Aging must apply and compete through the State recruitment process (). Applicants who successfully pass the examination will be placed on an eligibility list used to recruit for positions.

To apply for the examination for this position, click on the link below to search for the examination and follow the “How to Apply” instructions in the examination announcement:

If you already have list eligibility for this classification, you do not need to retake the examination, except when your list eligibility expires. For questions regarding the examination process and/or career opportunities with the California Department of Aging, please contact the Human Resources Branch at View email address on calcareers.ca.gov

You will find additional information about the job in the .

Working Conditions

The physical work location of the position is designated at the department's headquarters location, a three-story building and standard office modular workspace located in Natomas. The duties of the position require sitting for long periods of time while using a personal computer, reviewing documents, and attending meetings whether they are digital (i.e., Zoom, WebEx, MS Teams, etc.) or in person .

Special Requirements

This position is designated under the  . The position is responsible for making or participating in the making of governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete within 30 days of appointment and once per year. Failure to comply with the Conflict of Interest Code requirements may void the appointment.

Do NOT include ANY confidential information to your application on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver's license number (unless required), basis of eligibility, examination results, Limited Examination and Appointment Program (LEAP) status, medical information, marital status, and age. Confidential information on the first page of the applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver's license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to appointment. If you are meeting Minimum Qualifications with education, you must include your transcripts/diploma for verification. If it is determined a candidate does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file and appeal with the State Personnel Board.

If you are using education to meet the minimum qualifications, please include a copy of your unofficial transcripts for verification. Foreign transcripts must be accompanied by an academic credential evaluation. Below is the link to a list of approved agencies.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

1. Experience supporting a program or office. Experience in government, healthcare, regulatory, or human services setting preferred.
2. Experience researching and applying laws, regulations, policies, or procedures.
3. Strong customer service and communication skills.  Experience responding to questions and assisting internal and external stakeholders.
4. Experience using databases or other electronic systems. Experience maintaining records, entering data, and helping resolve user issues.
5. Strong organizational skills. Ability to manage competing tasks, set priorities, and meet deadlines.
6. Strong writing skills, including preparing emails, reports, guidance documents, or training materials.
7. Skilled in using Microsoft Office, including Outlook, Word, Excel, Teams, and Adobe Acrobat.
8. Ability to work with limited supervision and contribute as part of a team.
9. Experience coordinating meetings, trainings, or other program activities.
10. Ability to use good judgment, maintain confidentiality, and provide professional service.

Benefits

In addition to competitive public employee wages and a comprehensive benefits package, our employees enjoy meaningful and interesting work that supports access to programs and services that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout California.

To learn more benefits for State employees, visit the  page on the CalHR website.  

CDA is located close to downtown and is easily accessible from various main thoroughfares (i.e., Interstate-5 and Interstate-80). Employees enjoy a great team environment with amenities including: FREE PARKIN G and close to various dining and shopping choices in the Natomas area.

Statement of Qualifications

In addition to submitting an application, interested individuals must also submit a Statement of Qualifications (SOQs). When preparing your SOQ, you are required to follow these guidelines:

INSTRUCTIONS:

• Include your full name.
• List each question and answer them in numerical order.
• Use Arial 12-point font.
• Single-space your document.
• Limit your response to one page.
• Provide specific examples from your work experience whenever possible.

CRITERIA:

1. Describe your experience using technology to complete your work and support others. Provide examples of how you used technology to organize information, track work, or complete tasks.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  Statement of Qualification: A  Statement of Qualification is  REQUIRED and must be submitted with your Employment Application (STD. 678).  Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered.  Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications.  Please refer to the "Statement of Qualifications Instructions" section below for specific requirements.