HVAC Account Coordinator/Operations Coordinator (EMS) AZ

About Us EMCOR Mechanical Services (EMS) companies provide mechanical, automation, and energy solutions, as well as a range of other professional services. From healthcare and education to technology, transportation, retail, government, and more, EMS companies operate in a wide array of environments. Job Summary EMCOR Mechanical Services has opportunities for an HVAC Account Coordinator/Operations Coordinator to coordinate HVAC maintenance services under the EMS HVAC National Account Team. This position is located in Tempe, AZ and requires a hybrid arrangement of 4 days in office. Essential Duties and Responsibilities Perform administrative support including placing orders, vendor management, scheduling, reporting, purchase order coordination, and dispatching of work orders. Provide administrative, technical direction, and oversight to subcontracts in completing work assignments. Effectively respond to requests for maintenance and repair of facilities to include heat ventilation & air conditioning, security components, IT equipment, emergency situations affecting the facilities, etc. Maintain a strong safety program within EMS guidelines. Maintain proactive and efficient communications with employees, management, contractors, customers. Accurately conduct daily/weekly reporting on open work orders for supervisor review. Communicate regularly with service providers to get work order updates. Communicate with supervisor on the work performed. Attend weekly staff meetings and safety training. Qualifications 2+ years’ experience in facilities maintenance, property management, and customer service role is required. 2+ years’ experience in managing service delivery for trades labor specific to Heating, Ventilation, Air Conditioning, and/or Refrigeration is required. Must exhibit exemplary written, verbal, and interpersonal communication skills. Experience creating, reviewing, and presenting materials for customer-facing meetings. Associate’s degree or equivalent experience. Advanced proficiency in MS Windows applications, including MS Excel and Word and PowerPoint. Must be proficient at pivot tables, VLOOKUPs, filtering data and trimming formulas in Excel. Must be able to type minimum 50 wpm and have good writing skills. Must live commutable distance to the Tempe AZ office. Must be able and willing to work a hybrid schedule which includes working from the office 4 days a week. Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer / Veterans / Disabled. Affirmative Action Policy Please review our Affinitive Action Policy ( #J-18808-Ljbffr EMCOR Group