TikTok Shop e-Commerce Strategic Specialist Project Intern (TikTok Shop - Operation) - 2026 Start (BS/MS)

TikTok Shop E-Commerce Strategic Specialist Project Intern (TikTok Shop - Operation) - 2026 Start (BS/MS)

Location: Los Angeles

Employment Type: Intern

Job Code: A01888B

Responsibilities:

About the Team: The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are an entrepreneurial team, passionate about shaping the future of shopping. The TikTok Shop US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The team is responsible for building the TikTok Ecommerce partnership for the TikTok e-commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join us to build an e-commerce ecosystem that is innovative, secure and intuitive for our users together. As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests. Applications will be reviewed on a rolling basis - we encourage you to apply early. Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:

• Be familiar with the overall strategies and tactics of global e-commerce business, and deeply support business leaders to disassemble project tasks, set priorities and add value to the business team.
• Develop and execute comprehensive strategy, including goal/budget setting and performance review.
• Conduct data analysis to evaluate the performance of merchandise and seller growth, identify trends, and make recommendations for optimization.
• Collaborate with cross-functional teams to plan and execute the Strategy.
• Participate in the design and implementation of business operation management systems and processes, and provide strong support for the implementation of business strategy.
• Proactively identify and mitigate risk during rapid growth in business development, while ensuring regulatory and policy compliance is maintained.
• Establish a clear and efficient communication mechanism with internal and external partners globally, coordinate projects across systems and departments, and improve overall synergy efficiency.

Qualifications:

Minimum Qualifications:

• Currently pursuing an Undergraduate/Master degree, preferably in Business, Marketing, E-commerce, or related fields.
• Strong interest in e-commerce, and creator economy.
• Excellent problem-solving and communication skills; comfortable working with cross-functional teams.
• Data-driven mindset with proficiency in Excel/Google Sheets.
• Proven skills of learning ability, execution ability and stress resistance, as well as strong communication and coordination, resource integration ability and project management ability.

Preferred Qualifications:

• Internship or full-time experience in an e-commerce business, having a solid understanding of the industry landscape.
• Familiar with TikTok and other content platforms; experience in content-based eCommerce (brand and/or platform-side).

Job Information:

For Pay TransparencyCompensation Description (Hourly) - Campus Intern

The hourly rate range for this position in the selected city is $23.75- $23.75. Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

About TikTok:

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us:

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion:

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation:

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at