Technical Training and Development Evaluation Specialist | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0011010]

Technical Training and Development Evaluation Specialist

ProSidian seeks a Technical Training and Development Evaluation Specialist for Program Support on a contract basis, generally located across the CONUS - Washington D.C across the Mid Atlantic Region supporting regional transit authority managing rail, bus, and paratransit services across the DC metropolitan area.

We seek Technical Training and Development Evaluation Specialist candidates with relevant Government and Public Services Sector experience (functional and technical area expertise also ideal) to support professional services engagement for Government and Public Services Sector clients such as WMATA. This is a contract contingent or contract W-2 (IRS-1099) Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation functional area/swim lane/category discipline professional - WMATA Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation position; however, ProSidian reserves the right to convert to a full-time ProSidian employed W-2 position.

Provide services and support as a Technical Training and Development Evaluation Specialist in the Government and Public Services Industry Sector focusing on Human Capital Solutions for clients such as Washington Metropolitan Area Transit Authority (WMATA) | Technical Training and Development Division (TTDV) | Safety and Readiness Department generally located in CONUS - Washington D.C and across the Mid Atlantic Region (of country/world) working on-site (client site).

Evaluation & Learning Performance Analysis. Measuring learning that moves Metrousing data-driven insights to strengthen workforce performance and safety outcomes. Empowering organizations with flexible, expert talent solutions that enhance efficiency, agility, and performance through tailored staffing while fueling WMATA's workforce excellence through innovative, data-driven instructional design that transforms learning into operational performance. This work factors into the categories of Technical Training and Learning Design Staff Augmentation, Comprehensive Instructional Systems Design and Process Modernization, Learning Innovation Design and Performance Enhancement, Safety and Readiness Technical Training, and Learning Design and Technical Workforce Capability Enhancement. Plans and executes Kirkpatrick-aligned evaluation, analyzes learner behavior/UX data, reports outcomes and improvement actions.

Develop evaluation frameworks (Kirkpatrick Model), conduct performance assessments, analyze learner outcomes, produce evaluation reports, and recommend improvements for instructional materials. Design evaluation strategies, develop and deploy data collection tools, translate complex data into actionable insights, build and maintain interactive dashboards and executive level reporting tools, analyze and interpret evaluation data, support continuous improvement.

Desired qualifications for Technical Training and Development Evaluation Specialist candidates:

• 5+ years in training evaluation, learning analytics, or instructional effectiveness measurement.
• Bachelor's degree in education, psychology, or related field
• 3+ years of experience in training evaluation
• Experience with technical training programs, with a preference for transit
• Demonstrated expertise in data storytelling and the ability to craft clear, engaging narratives from complex data sets
• Proficiency with advanced data tools and platforms, including but not limited to: a) Power BI or other analytics platforms for dashboard creation and b) Data collection tools (Microsoft Forms, Surveymonkey, or similar)
• Strong command of Excel, but with a mindset that goes beyond spreadsheets seeking automation, integration, and visualization opportunities
• Excellent communication skills, with the ability to present findings to both technical and non-technical stakeholders
• Familiarity with Kirkpatrick Model, Philips ROI Model, Learning-Transfer Evaluation Mode and other evaluation models to measure the impact of training
• Proficiency in survey platforms and data analysis tools and methods
• Experience with SPSS, R, or Python for statistical analysis
• Familiarity with other learning evaluation models like Philips ROI Model, Learning-Transfer Evaluation Model, and TPACK or SAMR

This position aligns with functional and technical requirements in the Government and Public Services Sector and Technical Training and Development Evaluation Specialist candidates principally support Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation functional area/swim lane/category disciplines.

Primarily focused on Professional and Management Development Training initiatives and aligned with Program Support activities Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation functional area activities.

• Analytical thinking, problem-solving, communication, and continuous improvement.

Collaborates with ISDs to ensure content changes are evidence-based and measurable. The ProSidian Learning Innovation Design Consultants shall provide:

• All hardware required for the performance of the scope of work; and
• Proper licenses and license codes along with hardware keys for required software (namely Microsoft Suite and Adobe Creative Cloud, including Captivate (old and new versions))
• Consultant resources engaged during this project must have taken the relevant recommended training courses or have equivalent knowledge and experience; and
• The ProSidian Learning Innovation Design Consultants agree to cooperate in good faith to complete the services and deliverables in a timely and professional manner.
• The ProSidian Learning Innovation Design Consulting Team will submit all required deliverables, as outlined in this Statement of Work (SOW), to The Client's COTR/Project Manager for review and approval. The Client will evaluate each deliverable to determine whether it meets the criteria established in this agreement and adheres to relevant procedures. Once a deliverable is reviewed and found to meet these standards, it will be deemed accepted.
• Progress Reporting
• Minimum of weekly check-in meetings with The Client's COTR/Project Manager
• Minimum of bi-weekly draft update emails for The Client's COTR/Project Manager to send to stakeholders
• Minimum of monthly written status reports with updated project plans and Gantt charts each month
• Final project close-out documentation and handoff or transition out documentation
• The Client will provide The ProSidian Learning Innovation Design Consulting Teams with:
• Existing policies and procedures, and other related documentation;
• Access from IT to exchange deliverables, data and materials in the performance of this Contract;
• Necessary training required to access The Client facilities or locations; and
• SMEs for scheduled workshop sessions.
• The Client shall be responsible for providing escorts, coordinating access to facilities, and providing all The Client personnel required to support Consultants in the performance of their duties.

Standard skills required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written.

EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients.

Full Time Regular VISA Sponsorship: No We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required You must be a United States Citizen

Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions.

Ensures alignment between learning outcomes and WMATA operational performance metrics. Instructional designers and evaluation specialists will be expected to develop each project below:

• Project Charters, Plan, And Gantt Chart Timeline, Updated Each Month
• Training Needs Assessments
• Detailed Design Plans
• Storyboards and Course Outlines
• Developed Training Modules (SCORM-compliant if e-learning)
• Facilitator and Participant Guides
• Evaluation Tools and Strategy (e.g., Kirkpatrick Level 13 assessments)
• Source Files (in native format for required software and tools) and Editable Assets
• Maintenance Plan and Version History
• Dashboards and Executive Level Reporting On Data
• Monthly Progress Reports
• Knowledge Transfer Session and Documentation

Deliverable requirements:

• Use Metro-provided branding and templates
• All computer-based trainings will use Adobe Captivate
• Metro primarily uses the Microsoft Office Suite and Adobe Creative Cloud
• Editable source file delivery
• Version control and file naming conventions
• Must follow accessibility standards
• Curriculum materials will be written at an eighth grade reading level
• Adhere to Metro provided procedures, templates, Standards