Administrative Officer 2

Job Function Summary:

Under the general supervision of the Manager, Periop Administration, the Central Scheduling Resource Coordinator role performs diversified non-licensed functions to support the activities of the Perioperative Central Scheduling department.

Custom Scope:

The Central Scheduling Resource Coordinator is responsible for ensuring compliance with departmental standards related to OR scheduling, and OR block management/oversight. Central Scheduling Resource Coordinator oversees the processes that produce and maintains the OR schedule at UCSF Health Systems (East Bay, West Bay, SFSM and future acquisitions. This position is responsible for developing tools to trouble shoot problems and monitor performance and utilization of the surgical schedule.

This person acts as Superuser for Optime scheduling to monitor efficiency for all surgical procedures and provide support and guidance for the decentralized schedulers and clinical staff to ensure scheduling standards are met. Collaborates with the Perioperative leadership to identify improvements and workflow gaps for scheduling accuracy. Enhances partnership between the surgical clinics and the OR by participating in the Tier 2 scheduling meetings to identify opportunities for utilization and patient access.

The Central Scheduling Resource Coordinator is responsible for providing a full range of customer service to ensure inquiries and / or problems are resolved with speed and accuracy. Including researching, resolving questions and problem solving, maintaining case records, and communicating resolution and / or status. Maintaining communication with decentralized schedulers, surgeons, nurses, and anesthesiologists, as well other units including Preop, Pacu, and SPD in changing case information to ensure the daily OR schedule is efficient, has proper instrumentation/equipment, and correct procedure booked on day of surgery.

The Central Scheduling Resource Coordinator coordinates the OR daily huddles to review the elective add-on cases for appropriate placement on the schedule in addition to resolving resource issues and conflicts with surgical cases.

Department Overview

The OR/Perioperative Units is comprised of everything deal with Surgery from the beginning, middle and end. It encompasses disciplines including Anesthesia, Surgery, Nursing, Sterile Processing, IT, training, education, and healthcare management. It includes all UCSF Health affiliated sites in the entire region (Mt. Zion, Moffitt/Long, Mission Bay, Bayfront, St. Mary’s, St. Francis, Oakland, Walnut Creek, Peninsula and all current and future acquisitions).

Responsibilities

Key Responsibilities

Qualifications

Knowledge Skills and Abilities (KSAs)

Please list:

Education, Licenses and Certifications:

Education Req / Pref

Required

Preferred

Licenses Req / Pref

n/a

Certifications Req / Pref

n/a

Special Conditions of Employment:

Common problems solved by the employee:

• Accurate case placement across enterprise based on acuity, complexity, best and most efficient use of block time
• Actively identify opportunities for improved scheduling efficiency
• Work collaboratively with decentralized schedulers in troubleshooting any issues resulting in case delay, bumps or reschedules

Less frequent and more complex problems solved by the employee:

• Provide input to block committees on updates to block allocation

Problems/situations that are referred to this employee's supervisor:

• Decisions related to expenses and budget planning

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

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