Front Desk Clerk

Front Desk Reception - 3 months (will end when summer is over), Mon-Fri 9am-6pm & Sat 9am-5pm (One day off during the week when working a Sat)

Responsibilities include, but are not limited to:

● Manage the day-to-day front desk operations of the facility.

● Provide exceptional customer service while maintaining a welcoming and professional office

environment.

● Greet customers, answer questions, and assist with storage inquiries.

● Answer, screen, and direct incoming phone calls.

● Report all maintenance, safety, and operational concerns promptly to the Operations Manager.

● Maintain a clean, organized, and professional office environment, as well as the property's overall

cleanliness, including the exterior grounds.

● Organize, file, and maintain tenant records and required documentation.

● Utilize facility management software to process customer accounts, payments, and other daily

transactions.

● Assist with administrative projects, data organization, and general office support as assigned.

● Prepare reports and other documentation as requested by management.

● Perform additional duties as assigned to support daily facility operations.

Qualifications:

● High school diploma or GED required.

● Professional, dependable, and punctual with a strong work ethic.

● Excellent customer service and interpersonal skills.

● Strong verbal and written communication skills.

● Strong organizational skills with exceptional attention to detail.

● Comfortable using computers and learning new software applications.

● Ability to multitask, prioritize responsibilities, and work independently with minimal supervision.

● Ability to maintain confidentiality and professionalism at all times.

● Reliable transportation is required.

● Must be available to work every Saturday.

● Ability to work both indoors and outdoors in varying weather conditions.

● Ability to lift and carry up to 20-30 pounds on an occasional basis.

● Previous experience in customer service, retail, banking, office administration, self-storage, or

property management is preferred but not required.

** If interested, please email resume for immediate consideration! **

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.