Clinical Office Assistant

Facility/Security/Support Services Henry Ford Health Eastwood Behavioral Health 268394 Requisition # General Summary: Candidate needs to be proficient in medical office administrative tasks, such as patient scheduling, insurance verification, registration, check in/out procedures, maintaining medical records. Must have excellent customer service and communication skills. Ability to work in a fast-paced healthcare setting and collaborate with other team members. Experience with electronic health records. Proficient in Microsoft Office Suite. Basic understanding of behavioral health care. Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned area. EDUCATION/EXPERIENCE REQUIRED High school diploma or equivalency - 1 year of applicable cumulative job specific experience required. *Note: Required professional licensure/certification can be used in lieu of education or experience