Office Manager

Job Description

Job Description

Overview

Jackson Dawson is seeking an experienced and enthusiastic Office Manager who takes pride in supporting others and maintaining a clean, organized, safe, and welcoming workplace. This role is ideal for a well-rounded professional who is comfortable working with a variety of office systems and equipment and enjoys helping others use them effectively.

Responsibilities

• Serve as the primary point of contact for all office needs, including maintenance, mail, supplies, equipment, billing, and errands
• Oversee daily office operations, including managing correspondence, reviewing supply requests, and monitoring clerical activities
• Lead and coordinate the daily work of receptionist and runner teams, ensuring service requests are handled efficiently from submission through completion (procurement, delivery, meeting setup, and follow-up)
• Manage office food and beverage services, including inventory, ordering, and coordination with support staff to meet meeting, event, and daily hospitality needs
• Support scheduling of meetings, appointments, and conference spaces
• Train, cross-train, and provide ongoing support to front office staff
• Partner with HR to implement and uphold office policies
• Manage vendor relationships, including negotiating pricing and ensuring timely invoicing and payments
• Evaluate processes and recommend improvements to increase efficiency
• Greet and assist visitors, creating a positive and welcoming experience
• Perform additional duties as needed

Qualifications

• Minimum of 5 years of office management experience, preferably in a hospitality or similarly fast-paced, service-oriented environment
• Proven background in office management, administration, or a related field
• Strong knowledge of office systems, procedures, and professional etiquette
• Experience negotiating and managing office equipment contracts
• Proficiency with office equipment, including Mac systems, copiers, and phone systems
• Skilled in Microsoft Office (Word, Excel, PowerPoint), macOS, GoToMeeting, and Smartsheet
• Ability to stay flexible and perform well under pressure
• Strong attention to detail and problem-solving abilities
• Excellent communication skills (both written and verbal), with the ability to engage effectively with clients and internal teams
• Strong organizational, time management, and multitasking skills