Strategic Solutions Architect

Job Description

Job Description

Join the creative revolution at XR!

XR is on a mission to transform how the world creates, connects, and experiences advertising. As the global leader in creative operations, we help brands and agencies bring their ideas to life and deliver them seamlessly across every screen. Our leading technology and services power creativity for the marketing and entertainment industries, and you can be a part of it!

At XR, you'll join a high-energy, collaborative environment where your ideas can spark real change. We champion innovation at every level, empowering our teams to take risks, challenge norms, and unlock new possibilities. Your voice, your talent, and your vision matter here- XR is where you come to grow, learn, and thrive.

Ready to make an impact? If you're passionate about technology, solving complex challenges, and joining a team that's changing the game, XR is the place for you. Let’s shape the future together!

The Opportunity

As a Strategic Solutions Architect, you will act as a strategic technical partner to the Sales and Business Development teams, helping prospective clients understand how XR's technology can solve their business challenges. You'll engage deeply in the pre-sales process, guiding clients through product capabilities, solution design, and integration strategies that align with their content and data supply chain needs.

The XR Platform delivers innovative solutions across digital ad serving, creative asset management, rights management, and linear content delivery. Your ability to translate technical capabilities into business value will be critical to driving adoption and closing deals. Success in this role is measured by pipeline influence, demo-to-close conversion, and customer satisfaction during evaluation.

Job Responsibilities

Strategic Solution Leadership

• Partner with Sales to develop account strategies and solution approaches for complex enterprise opportunities.

• Design multi-product solution architectures spanning XR's platform, integrations, and partner ecosystem.

• Provide subject matter expertise across advertising operations, creative workflows, rights management, asset management, ad serving, and content delivery.

• Lead executive-level discussions by translating technical capabilities into business outcomes and operational value.

• Lead strategic discovery sessions with business and technical stakeholders to align customer objectives with XR's platform capabilities.

• Clearly articulate business value, operational efficiencies, and expected outcomes associated with proposed solutions.

Tactical & Core Execution

• Collaborate with Sales to understand prospective clients' business goals, technical environments, and operational workflows.

• Deliver compelling product demos, technical presentations, and proof-of-concepts that clearly demonstrate business value.

• Advise on best practices for implementation, integration, and platform adoption—ensuring technical feasibility and scalability.

• Serve as a technical liaison between clients and internal teams, including Product, Engineering, and Customer Success, during the sales process.

• Create solution architecture documentation, integration diagrams, and technical scoping materials to support deal proposals and handoffs.

• Provide high-quality responses to technical RFPs and security/compliance questionnaires.

• Gather client feedback to inform roadmap planning, working closely with Product to ensure the platform evolves in line with market needs.

• Own the demo certification program; coach AEs/SAEs on delivering Tier-1 light demos.

• Maintain ≥80% technical validation win rate and <2-week POC cycle-time.

• Document product gaps in Product board/Jira within 24 hours of field discovery.

• Tailor solutioning approaches based on respective industry segment buying patterns.

• Travel up to 30% for customer meetings and on-site workshops

Industry & Competitive Expertise

• Maintain deep knowledge of advertising technology, media workflows, content supply chains, and emerging industry trends.

• Develop competitive positioning and differentiation against industry platforms and alternative solutions.

• Identify opportunities to expand XR's footprint through platform-led solutioning and cross-functional workflows.

Enterprise Opportunity Management

• Support strategic pursuits involving multiple XR products, integrations, and stakeholder groups.

• Drive technical qualification, solution alignment, and risk identification throughout the sales cycle.

• Contribute to account planning, opportunity strategy, and expansion discussions for key customers.

Requirements

Education & Experience

• Bachelor's degree in Computer Science, Engineering, Information Technology, or related field (or equivalent experience).

• Recommended: 10+ years of experience in Solutions Engineering, Solutions Architecture, Sales Engineering, Enterprise Architecture, Media Technology, AdTech, MarTech, or related enterprise software environments.

• Experience leading enterprise customers and complex, multi-stakeholder sales cycles involving technical, operational, and executive decision-makers.

• Demonstrated ability to position and solution enterprise platforms that span multiple business functions, workflows, and technology domains.

• Prior experience supporting complex software sales cycles in the ad tech, martech, content management, or broadcast space.

• Previous management and leadership experience is preferred.

Technical Skills

• Hands-on experience with REST APIs and tools such as Postman or GraphQL clients.

• Familiarity with SSO (SAML, OpenID, OAuth).

• Working knowledge of cloud-based media workflows (e.g., AWS MediaConvert, Elemental, etc).

• Familiarity with ad serving technologies (e.g., SSPs, DSPs, VAST, VPAID), asset and rights management systems, and/or media delivery pipelines.

• Knowledge of content delivery networks (CDNs), cloud infrastructure (AWS, GCP), and video streaming formats (HLS, MPEG-DASH).

• Ability to create technical documentation, diagrams, and integration plans that are client-facing and sales-ready.

Soft Skills

• Strong communication and storytelling skills with the ability to convey technical value to business and executive audiences.

• Comfortable leading client discussions and delivering persuasive demos and solution presentation in a high-stakes sales environment.

• Highly collaborative and capable of balancing technical detail with business strategy.

• Proactive and self-motivated, with a desire to continuously learn and improve.

• Skilled in consultative discovery, with the ability to uncover nuanced customer needs, pain points, and success criteria through structured questioning and active listening.

• Strong in value mapping, connecting customer objectives to XR's capabilities in a way that clearly articulates business impact and ROI.

• Proficient in storytelling with data, using insights, benchmarks, and visualizations to create compelling narratives that influence decision-makers.

• Emphasize project management discipline during POCs and pre-sales evaluations.

Preferred Qualifications

• Experience working with or selling to media companies, broadcasters, or agencies.

• Knowledge of BI tools and analytics platforms (e.g., Tableau, Looker, Google Analytics).

• Familiarity with the sales process and experience partnering with Account Executives or Solutions Consultants in SaaS environments.

• Understanding of security, privacy, and compliance concepts (e.g., data governance, GDPR, SOC 2) relevant to client onboarding.

Pursuant to New York City's Pay Transparency Law, the base pay range for this position is $180,000-$190,000 per year; base pay offered may vary depending on job-related knowledge, skills, and experience.

Position Details & Culture

FLSA Status: Exempt
Reporting Relationship: The Strategic Solutions Architect will report to our VP, Solutions Architecture.

Location: Onsite or hybrid in our New York Office.

The Wonderful World of XR

• Impactful Work: You'll be at the heart of a company revolutionizing the media and creative industries. From a cutting-edge platform to AI-driven insights, your work will help our clients produce and deliver world-class content to millions worldwide.

• Global Reach, Local Impact: With a team of over 1,100 talented professionals serving 140 markets, we blend global scale with personalized service. Join us, and be part of a diverse, dynamic team that's making waves across the globe!

• Innovation & Growth: We're all about pushing boundaries and staying ahead of the curve. At XR Extreme Reach, you'll be working on groundbreaking products that power TV, film, digital marketing, and entertainment.

• Creative Culture: We celebrate creativity and collaboration. Whether you're working in tech, media, or creative services, we foster a culture that encourages fresh ideas, innovation, and out-of-the-box thinking.