Senior Manager, Solutions Marketing

Senior Manager, Solutions Marketing

New York, New York, United States

Here's a summary of the role

In this role, you will turn complex, multi-product capabilities into clear, persona-led stories that show senior decision-makers exactly how Diligent helps them manage governance, risk and compliance with AI-driven insight. You'll own solution-level messaging and narratives for key personas, then translate them into campaigns, sales plays and launch programs that drive pipeline, win rates and cross-sell across our portfolio. You'll work directly with Product, Product Marketing, Sales and Content to make Diligent the AI company in GRC and a growth engine for your business unit.

Here's a breakdown of what you'll do (not all of it, just the important stuff)

• Develop persona-specific, solution-level messaging grounded in market trends, buyer challenges, our products and the business outcomes your personas care about most.
• Serve as the central point of contact for your assigned business unit, aligning with Product Management and Product Marketing from roadmap through to go-to-market execution.
• Partner with Content and Demand Generation to define persona-led campaigns, including campaign briefs, core narratives and landing-page messaging that drive engagement and conversion.
• Lead and support product and solution launches by applying proven launch frameworks and ensuring clear, differentiated solution-level positioning.
• Activate analyst research and market insights into compelling stories, content and sales enablement that improve confidence, consistency and win rates.
• Collaborate closely with Sales and Enablement to deliver persona-specific narratives, use-case stories and repeatable sales plays that help teams open, progress and close opportunities – including cross-sell into our existing customer base.

These are the essentials you'll need to get an interview

• 7+ years of experience in enterprise B2B SaaS marketing, with a strong background in Product Marketing and/or Solutions Marketing.
• Proven track record developing persona-based messaging and positioning, ideally at both product and solution / portfolio levels.
• Experience launching products, programs or major campaigns end to end, collaborating across Product, Sales and Marketing.
• Demonstrated ability to translate complex technology into clear, outcome-oriented stories for senior personas (e.g., legal, compliance, audit, risk, CIO).
• Strong storytelling and communication skills – you're comfortable building narratives, slides and briefs, and presenting them to senior stakeholders and cross-functional partners.
• High comfort level working in a fast-moving, evolving environment, with the confidence to prioritize, push back constructively and define process where needed.
• Experience messaging about AI and using AI tools in your work (for research, content, analysis or experimentation).

It would be great if you had these too, but we'll support you if you don't

• Experience in governance, risk and compliance (GRC) or adjacent risk/compliance markets.
• Background marketing to Boards of Directors, General Counsel or other senior legal and risk leaders.
• Familiarity with product marketing frameworks (e.g., SiriusDecisions, Pragmatic / Practical Marketing) and analyst relations or working with industry reports.
• Experience building integrated campaigns in partnership with Demand Generation, Field Marketing and Sales.
• Comfort presenting to customers, at events and in virtual / in-person sessions, including tailoring your narrative for different audiences.

U.S pay range

$115,000 - $142,000 USD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at View email address on click.appcast.io.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.