Employee Relations Manager

About Us Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day. We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn, X, and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process. About the Role As a Senior Label Relations Manager on the Twitch Music team, reporting to the Director of Music Relations & Licensing, you will be key to building, strengthening, and maintaining relationships between Twitch and our music partners (labels and other third‑party strategic partners). The Twitch Music team bridges the gap between Twitch, the music industry, and our streamers. In addition to furthering existing relationships, you will be pivotal in creating new relationships within the music and DJ communities, as well as developing new business partnerships and deal structures. This role will be highly cross‑functional, working with both internal and external business partners. Internally, this role will be working across Operations, Programming, Product, Engineering, Legal and Finance to support the overall Twitch Music strategy. The role will require travel and may require evening attendance at industry events and shows. You can work in Los Angeles, CA or New York City, NY. You Will: Develop and leverage relationships with external partners (labels, artists, managers, third parties) to deepen engagement with the Twitch service, including by coordinating efforts across multiple external stakeholders. Act as an ambassador and advocate for Twitch within the music industry. Serve as the partner lead for: Managing the day‑to‑day relationship with select music labels to further jointly developed goals related to growth on Twitch (e.g. notable musicians, key music moments, the Twitch DJ program); Ensuring content availability in collaboration with music operations teams, as well as helping to drive continuous improvement in digital music operations; and developing, and negotiating, high‑impact partnership deals with essential music operations and third‑party strategic partners to support existing and new music initiatives on Twitch. Track and analyze partnership performance across all responsibilities listed above, and develop plans to optimize future performance based on those results. Gather feedback and needs from our music partners, and work to incorporate them into product and marketing roadmaps. Maintain music cultural expertise by monitoring industry trends and identifying new opportunities across labels, artists and partnerships. You Have: 6+ years of experience with label relations, account management, product/project management or sales/marketing, ideally at a record label/distributor, artist management agency, digital music service or social media company. 3+ years with a digital music/media organization in a business development or commercial role. Exceptional knowledge of the music industry and digital media landscape. Excellent data analysis and quantitative skills, including business forecasting. Strong organizational, time‑management, and cross‑departmental communication abilities; able to adapt due to last‑minute changes in plans. Detail‑oriented and a self‑starter, with an ability to juggle multiple projects. Demonstrated problem‑solving skills and ability to influence cross‑functional teams. Ability to interact with stakeholders across all levels of seniority. Bachelor’s degree, or equivalent, required. Bonus Points Familiarity with Twitch community Perks Medical, Dental, Vision & Disability Insurance 401(k) Maternity & Parental Leave Flexible PTO Amazon Employee Discount Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Job ID: TW9196 The base salary range for this position is $131,600 — $185,000 USD annually (US, NY, New York). Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at #J-18808-Ljbffr