Billing Representative

Hight Logistics | Transportation & Logistics

Hight Logistics is looking for a Billing Representative to join our team! In this role, you will help ensure accurate customer invoicing, and chassis invoice reconciliation while supporting the day-to-day financial operations of our transportation business.

The ideal candidate is analytical, dependable, and comfortable managing multiple priorities while maintaining accuracy and meeting deadlines.

What You'll Do

Customer Billing & Invoicing

• Review shipment charges in Port Pro to ensure billing accuracy, including chassis usage, storage days, pre-pulls, stop-offs, and other applicable accessorial charges.
• Scan, organize, and upload supporting documentation, including Proof of Delivery (PODs) and container in/out tickets.
• Prepare and generate accurate customer invoices, including any required notes or special instructions.
• Email invoices to customers and process billing revisions or corrections as needed.
• Respond to billing questions and work to resolve invoice discrepancies promptly.

Chassis Invoice Reconciliation

• Review chassis provider invoices for accuracy.
• Compare chassis usage days billed by providers against the corresponding charges billed to customers.
• Identify and investigate billing discrepancies, duplicate charges, and invalid fees.
• Gather supporting documentation and submit disputes to chassis providers when charges are incorrect.

Per Diem Disputing

• Stop per diem report to steamship line
• Receive, process, and dispute invoices

What We're Looking For

Required Qualifications

• High school diploma or equivalent.
• At least two years of related billing, invoicing, accounting, or administrative experience.
• Proficiency in Microsoft Office Suite, including Excel, and the ability to learn new software systems.
• Strong written and verbal communication skills.
• Excellent organizational skills and exceptional attention to detail.
• Strong analytical, problem-solving, and reconciliation skills.
• Effective time management skills with the ability to prioritize tasks and meet deadlines.
• Ability to work independently while collaborating with team members in a fast-paced environment.

Preferred Qualifications

• Previous experience in transportation, trucking, freight, or logistics.
• Experience using Port Pro or another transportation management system (TMS).
• Familiarity with freight billing, accessorial charges, driver pay, and invoice reconciliation.

Work Environment & Physical Requirements

• Ability to work for extended periods at a desk using a computer.
• Ability to manage multiple tasks and meet deadlines in a fast-paced office environment.

BENEFITS

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Paid Sick Time