Executive Assistant to the Chief of Police

Join Redmond!

The City of Redmond is a thriving, culturally diverse community and home to over 80,000 residents. Redmond is the hub of an array of commerce and industry ranging from technology, aerospace, and gaming to biomedical and innovation start-ups. In this role, you will represent the city, and our values of service, integrity, accountability, belonging and stewardship.

The Administrative Supervisor (Executive Assistant to the Chief of Police) provides technical and complex administrative support for the Chief of Police, including coordinating meetings and calendars, facilitating special projects and programs, and providing high level customer service. The incumbent performs a wide variety of tasks requiring initiative, independent judgment and working knowledge of City organization and programs. Work entails dealing with confidential and sensitive issues requiring a high degree of discretion. The incumbent also serves as a liaison between the police department and other departments throughout the City, and other agencies. Provides supervision to other administrative and clerical staff as assigned.

Role & Responsibilities

• Independently plan and coordinate department functions and services; provides administrative management of sensitive and confidential issues.
• Anticipate the needs of and manage the day-to-day operations of the Office of the Chief. Communicate with staff, organize appointments, prepare, and respond to questions.
• Prepare information necessary for assigned projects, including researching, collecting, analyzing, and compiling data and information; prepare reports and present information to a variety of audiences
• Compose and prepare a variety of correspondence, reports, and other materials. Review documents and communications on behalf of the department for content and accuracy.
• Manage the schedules and calendars of the Chief of Police, organize meetings and coordinate department staff attendance at various meetings, events, and conferences. Coordinate travel arrangements.
• Screen and sort incoming mail to the Chief's office, determining priority of items for consideration. Prepare appropriate responses or refer to appropriate department staff and track responses.
• Serve as a liaison between the police department and the community, staff, and other agencies; use sound judgment to respond to citizens regarding sensitive issues; take responsibility for decisions, exercise tact, independence and initiative in managing sensitive and confidential matters and situations.
• Facilitate and coordinate communication between police department and the community, city departments and/or City Council. Manage constituent inquiries and concerns; research and analyze relevant constituent issues.
• Provide excellent customer service and assist with administrative problems as they pertain to the department; disseminate information throughout the department and/or City; prepare and distribute reports and memos to other departments, employees and/or the public.
• Maintain and track personnel and departmental data, directories, and files.
• Create, update, and maintain routine and moderately complex spreadsheets, documents, invoices, requisitions, and agreements.
• Prepare budget offers and expense reports for the department.
• Supervise, plan, organize and direct the work of assigned staff.

Knowledge, Skills and Abilities

Knowledge of and Skills in:

• City organization and local government structure, practice, and procedures.
• Techniques and methods of project management.
• Highly skilled in providing support at the executive level and in responding to and providing solutions to sensitive and confidential matters.
• Professional standards for business correspondence.
• Advanced knowledge and technical proficiency in a variety of computer programs including Microsoft products such as Word and Outlook; familiarity with SharePoint, OneNote, Excel, Enterprise Accounting software, and City timekeeping and workforce management systems, including Telestaff, UKG (formerly Kronos).
• Utilizing software to produce perform analysis, manage data, and develop reporting.
• Strong written and verbal communication skills.
• Providing high level of customer service.
• Principles of supervision, training, and performance evaluation.

Ability to:

• Gather, assemble, and analyze data.
• Ability to create and develop constituent relationships and to establish positive working relationships throughout the organization
• Develop innovative and creative solutions.
• Ability to maintain confidential information and records.
• Use sound judgment, effectively draw conclusions and make decisions.
• Manage multiple projects and varying deadlines.
• Work independently with minimal oversight.
• Resolve issues effectively and efficiently.
• Work closely and effectively with City leadership, elected officials and staff.
• Set priorities and direct, guide and motivate and evaluate the work of subordinates.
• Plan, organize and schedule work assignments.
• Instruct subordinate employees in proper work methods, processes, and procedures.

Qualifications

Education and Experience:

• Associate's degree with a minimum of seven years of high-level administrative support experience, including two years of executive level support;
• Bachelor's degree preferred;
• Two years' experience in lead or supervisory capacity; or
• Any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.
• Public sector experience preferred.

Licenses and certificates:

• Valid WA State Driver's license required

Benefits

Our employees earn competitive wages and enjoy an exceptional benefits package that includes:

• MEDICAL INSURANCE - Choice of two plans for employees and their eligible dependents: Premera or Kaiser Permanente. All employee healthcare premiums paid for by the City of Redmond.
• PRESCRIPTION DRUG INSURANCE - Included with each medical plan
• DENTAL INSURANCE - For employees and their eligible dependents
• VISION INSURANCE - For employees and their eligible dependents
• OTHER INSURANCE - Life, accidental death & dismemberment insurance, short and long-term disability, optional employee-paid voluntary life insurance
• FLEXIBLE SPENDING ACCOUNTS - For tax savings on healthcare and dependent care expenses
• PAID VACATION & HOLIDAYS – with (13) paid holidays per year
• EMPLOYEE ASSISTANCE PROGRAM (EAP)
• RETIREMENT PLANS - Department of Retirement Systems (DRS) plus additional options that include: Municipal Employees Benefit Trust (Social Security replacement plan) and MetLife 457 Plan
• Annual COLA adjustments
• Annual merit increases of up to 5%