Director, Demand & Customer Experience: AI-Driven Platforms
RaceTrac
RaceTrac seeks a Director of Demand and Customer Experience for Fuels & Energy to align technology strategy with business goals, drive digital transformation, and lead products across trading, supply, and logistics. You will own the technology roadmap and oversee RightAngle and Salesforce enhancements to deliver measurable improvements. This role requires 10+ years of industry experience and 5+ years of leadership, with strong communication and executive presence to influence diverse teams and #J-18808-Ljbffr RaceTrac
$202k - $229k
...digital‑first, data‑driven enterprise to fuel sustainable... ..., data, and AI create a unique... ...infrastructure, global digital experiences, early data... ...implementation, it demands a strategic transformation... ...Overview The Senior Director, Customer Data Platforms plays a critical...PlatformFull timeWork at officeLocal areaRelocationShift workEarly shift$190.2k - $300.2k
...CienaAbout the RoleThe Senior Director, Customer Engagement... ...accountable for the platforms, products, and technology... ...and Digital Commerce experiences end-to-end.... ...deliver scalable, modern, AI-enabled capabilities.... ...business-facing, outcomes-driven role with equal parts...PlatformFull timeFlexible hours- Senior Director, Customer & Digital AnalyticsReports to: VP, Media... ...Way—a set of employee-driven values that keep us... ...MarTech, and customer experience.You will own the tools... ...closely with the VP of AI & Data Engineering to... ...infrastructure across all platforms.Lead media mix...PlatformTemporary workCasual workWork at officeImmediate startWorldwideMonday to FridayFlexible hoursShift work
- ...Job Summary The Sr. Director of Customer and Digital Platforms is a strategic executive leader... ...candidate is a collaborative, results-driven leader with deep experience leading a strong digital team... ...innovation initiatives leveraging AI, automation, analytics, and...PlatformFor contractorsWork at officeLocal area
$123.1k - $186.3k
...get the best candidate experience, please consider applying... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...investment with our platform. This role functions as... ...(NGO) - Support mission-driven NGOs, nonprofits, and...PlatformFull timeWork at officeFlexible hoursShift work3 days per week$99.5k - $214.4k
...get the best candidate experience, please consider applying... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...customers navigate AI-driven transformation by... ...using Salesforce’s AI-first platform.Salesforce Agentforce,...PlatformFull time$171.2k - $273k
...the best candidate experience, please consider... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together.... ...Success Manager, Director to service as a... ...Salesforce’s platform capabilities with... ...Management & ROI-Driven Engagement: serve...PlatformFull time$180k - $220k
...seeking an Advisory Director Client... ...finance, IT, HR, customer service, and industry... ....Generate demand and close sales... ...— uniting data-driven insights, technology... ..., practical AI adoption in... ...overall sales experience with at least 5... ...and enterprise platforms such as ServiceNow...PlatformWork at office- ...Specialist Account Executive in Atlanta to drive AI‑driven transformation for Agentforce, Data Cloud, and the Salesforce Platform. You will align business objectives with AI... ...executive, data, and IT leaders, guiding customers to measurable AI‑powered outcomes while...Platform
$99.5k - $214.4k
Specialist Account Executive - AI & Data-Driven Agentic Transformation (... ...talent for building trusted customer relationships. Key Responsibilities... ...using Salesforce’s AI‑first platform. Drive adoption and growth... ...solutions. Qualifications Experience selling complex, multi‑...Platform$99.5k - $214.4k
Candidate Experience To get the best candidate experience,... ...Salesforce: Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...customers navigate AI‑driven transformation by... ...using Salesforce's AI‑first platform. Salesforce Agentforce,...Platform- ...is looking for a CRM Manager, Digital Customer Experience, to own the overall customer journey marketing... ...role in bringing our Customer Data Platform to life by connecting various data... ...applicable federal, state, or local law. AI tools may be used in certain stages of...PlatformFor contractorsWork at officeLocal area
- ...Solutions offers an AI-native, unified... ...and retail planning platform that helps... ...operations across demand forecasting, inventory... ...shelves, and running AI-driven scenario... ...alignment with the customer C-levels.Sales Pipeline... ...We’re looking for:Experience: 5+ years of successful...PlatformContract workRemote work
$205.3k - $282.25k
...Privately owned, fiercely customer-focused, and driven by our values, we continue... ...automotive, luxury, and premium experiences. We invite you to join us... .... Job DescriptionThe Director, Customer & Business Operations... ...business to scale as a platform-driven, B2B technology...PlatformFull timeContract work- ...leads into long-term customers — while also... ...fast-paced, data-driven, and motivated by... ...outreach, and create demand where none existed... ...seamless customer experience and continuous feedback... ...reviewed.Use of AI in Our Hiring... ...TIDAL is a music platform that empowers artists...PlatformLocal areaRemote workWorldwideFlexible hours
- PassFort is seeking a dedicated Senior Customer Success Manager to lead relationships... ...realize long-term value from our AI-first SaaS platform. This role requires excellent stakeholder... ...and communication skills, as well as experience in managing complex SaaS customers....PlatformRemote job
- Saviynt is seeking a visionary Director / Senior Director to redefine the enterprise experience for our award-winning IGA and IAM platforms. Reporting to Global Customer support leadership, you will... ...Engineering teams, you will develop an AI‑driven framework to reduce complexity...PlatformShift work
- At Verint, we believe customer engagement is the core of every... ...elevate Customer Experience (CX) and increase workforce... ...heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks... ...the marketplace, driving demand and interest in our offerings...PlatformLocal areaShift work
$60k - $65k
...ourselves, and our platform delivers secure, transparent... ...are in high demand and loved by our customers in the fitness, wellness... .... Results-Driven Sales Culture. Working... ...create a better customer experience Handling... ...Find our Candidate AI Usage guidelines here...PlatformFor contractorsWork at officeLocal areaVisa sponsorshipFlexible hours$99.4k - $186.3k
...get the best candidate experience, please consider applying... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...investment with our platform. This role functions as... ...Monitoring: Using AI-driven sentiment and intent analysis...PlatformFull timeWork at officeFlexible hours3 days per week$123.1k - $227k
...get the best candidate experience, please consider applying... ...SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here,... ...investment with our platform. This role functions as... ...Monitoring: Using AI-driven sentiment and intent analysis...PlatformFull timeWork at officeLocal areaFlexible hours3 days per week- ...looking for a Product Manager, Digital Customer Experience, to drive digital initiatives to our business... ...management, agile methods, analytics platforms, and digital marketing is beneficial.... ...federal, state, or local law. AI tools may be used in certain stages of...PlatformFor contractorsWork at officeLocal area
$142.8k - $274.8k
...Profession: Program ManagementDiscipline: Customer Experience EngineeringCompany:... ...and triage meetings to deeply understand platform gaps based on feedback from customers,... ...Analytics/Science, Artificial Intelligence (AI), or related field AND 6+ years experience...PlatformOngoing contractLocal areaImmediate startShift work3 days per week$120k - $150k
...Parloa’s mission is to make every customer conversation feel effortless... ...serving them. As agentic AI accelerates, Parloans are shaping... ...of a new era in customer experience — one where customer support... ...frameworks Stay current on Parloa’s platform capabilities, AI innovation,...Platform- ...With over 30 years of experience behind us our team and... ...where they live. Customer Success Team At GBG,... ...problem-solving, data-driven insights, and advocacy... ...operating including leveraging AI to provide value to our... .../or Customer Success platforms ~ Experience in...PlatformContract workCurrently hiringWork at office
- ...measurable business impact. Our platform gives distributors and their operator customers (restaurants, hotels, caterers,... ..., efficiency, and customer experience. As a Customer Success Manager... ...acumen, change management, and data-driven storytelling to help...PlatformFull timeRemote work
$70k - $95k
...Description Customer Success Manager - First Customer... ...using our innovative platform. Ground-floor opportunity... ...000 - $95,000 based on experience Performance Bonus... ...everything we do Data-driven decision making Transparency... ...screen will receive an AI interview call to ask...PlatformFull timeWork at office- ...Atlanta is seeking a Head of Support to build and lead our customer support experience across the platform. This hands-on leadership role shapes strategy, builds... ...that directly impacts how customers use our data and AI products daily. You’ll partner with Product,...Platform
$120k
...Job Description Title: Customer Success Manager... ...ground up at a mission-driven company in its breakout... ...anticipate client needs, drive platform adoption, and operate... ...bottlenecks in the customer experience, constantly looking for... ...intelligence (AI) tools to support parts...PlatformImmediate start2 days per week3 days per week- ...optimizing email, SMS, and customer journey programs that... .... Launch paid‑demand generation email partnerships... ...external vendors and platforms by ensuring tools and... ...equivalent hands‑on experience. 5+ years of experience... .... Work in a data‑driven environment where testing...Platform
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