Administrative Assistant

West Central Behavioral Health Clinic in Bismarck, North Dakota is looking for an Administrative Assistant. This position is currently an ongoing temporary position. Be part of the solution to the behavioral health crisis. As part of the West Central Behavior HealthClinic, you will ensure that some of the most vulnerable citizens in the state will have access to a quality healthcare system in which prevention works, treatments are effective and people recover. As an Administrative Assistant, you will help provide great customer service and create a positive experience for every client. You should be able to handle several tasks at once, pay attention to details, and work well as part of a team. In this role, you will register new clients and enter their financial and personal information accurately. You will also help manage the flow of clients through the Open Access process to keep things running smoothly and ensure clients feel supported. This includes reviewing insurance, submitting prior authorizations, and answering questions so clients can get care on time. You will also help with billing and insurance concerns, making sure issues are handled in a timely and professional way. You may provide front desk support when needed, helping clients quickly and following service standards. Strong thinking and problem-solving skills are important in this role, especially during urgent situations. You will need to quickly understand what is happening, decide what needs attention first, and stay calm under pressure. Clear communication with staff and visitors, along with gathering key information and taking the right steps, will help keep people safe and operations running. Minimum Qualifications To be considered for this position, you must have a high school diploma or GED and three (3) years of experience in performing a variety of complex office support, clerical, or secretarial duties. If you have additional education in office support or business, it may replace the required work experience, with one year of education counting as one year of experience. Location ND HHS utilizes a blended workplace model. This position is located on site in Bismarck, North Dakota. About HHS ND HHS strives to make North Dakota the healthiest state in the nation by reinforcing the foundations of well-being: physical, economic, and behavioral. The keys to success are the 2800 committed, team members who are guided by a simple but powerful belief: when we lead with light, we create systems and services rooted in hope, clarity, and possibility. Their work is supported with more than $6 billion in funding from nearly 400 different federal, state, and special sources. To succeed in this role, you must lead with LIGHT - leading with hope, instilling purpose and meaning, galvanizing gratitude, honoring health, and talking, walking and teaching civility, kindness and love for all. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary. Application Procedures Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST). Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships. This employer participates in E-Verify. Please visit the following website for additional information HHS ND Careers E-Verify A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview. For more information about the position or if you need an accommodation, please contact Daniele Santangelo at View email address on click.appcast.io or View phone number on click.appcast.io. Employing Unit: ND HHS - WCHSC in Bismarck, ND Telephone Number: View phone number on click.appcast.io TTY Number ND Relay Service View phone number on click.appcast.io (text) or View phone number on click.appcast.io (voice) If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact View email address on click.appcast.io or View phone number on click.appcast.io. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.