account executive
Staffing
Account Executive
Location: Riverwoods or Remote Language Proficiency: Bilingual (Spanish MUST HAVE)
Account Executive Job Responsibilities
At least 5 years experience playing a similar role with strong domain knowledge in issuing, acquiring, network operations & end-to-end Payment transaction flows
Act as primary operational point of contact providing day-to-day BAU support for partners (acquirers, payment processors & aggregators)
Ability to manage partner relationships and resolve complex issues for card transaction processing, interchange fees, settlement, disputes and file transfer ensuring timely & accurate resolution
Co-ordinate & complete semi-annual release certification to ensure compliance & readiness
Play an imperative role in ensuring participants maintain compliance & remain in alignment with contractual agreements
Lead, co-ordinate & manage onboarding a new participant to the network and decommissioning a participant from the network
Execute strategic initiatives (infrastructure / data center moves, router upgrades, system migrations, acceptance improvement, product / regulatory implementations) by collaborating with internal teams and partners
Report & track all system issues impacting partners and recommend improvements when necessary
Address and resolve BAU operational challenges to maintain seamless payments operations
StaffingVacancy posted 3 days ago
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