Salesforce Technical Delivery Manager

About CG Infinity
CG Infinity is a trusted IT consulting and solutions firm specializing in delivering high-impact technology initiatives across CRM, data, digital experience, and software engineering. We partner closely with our clients to design, build, and scale technology solutions that drive measurable business outcomes.
We are seeking a Salesforce Technical Delivery Manager (TDM) who can blend hands-on Salesforce development and architecture with client-facing leadership, delivery management, and stakeholder communication.

Role Overview
The Salesforce Technical Delivery Manager is a hybrid role combining technical expertise with project leadership . This individual will act as an individual contributor on Salesforce development, solution architecture, and integration efforts while also leading delivery activities , guiding development teams, and communicating effectively with technical and non-technical stakeholders.
This role is ideal for someone who enjoys being deeply hands-on while also serving as a trusted advisor to clients, ensuring solutions are scalable, elegant, and aligned with business goals.

Key Responsibilities

Technical Leadership & Architecture

• Deliver scalable, secure, high-performance Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and platform customizations.
• Serve as the delivery lead on engagements-explaining design decisions for data models, integration patterns, governor-limit-aware design, and best practices.
• Oversee technical solutioning for integrations using REST/SOAP APIs, middleware, or ETL tools.
• Review code and configuration to ensure quality, maintainability, and compliance.

Delivery & Project Execution

• Lead technical delivery for complex Salesforce implementations and enhancements.
• Coordinate sprint planning, refinement, and technical work breakdown with development teams.
• Identify risks, dependencies, and mitigation strategies related to solution design and delivery.
• Ensure adherence to Salesforce best practices, CG Infinity methodologies, and client standards.
• Provide hands-on problem solving during development, testing, and deployment phases.

Client & Stakeholder Engagement

• Serve as the primary technical point of contact for client stakeholders.
• Translate business requirements into actionable technical designs and development plans.
• Communicate progress, risks, and technical considerations in a clear, business-friendly manner.
• Build trusted advisor relationships with clients; guide them through platform capabilities and solution trade-offs.

Team Collaboration & Mentorship

• Provide technical guidance and coaching to junior and mid-level Salesforce developers.
• Collaborate with cross-functional teams (QA, PMs, Solution Architects, BA teams, etc.).
• Support pre-sales efforts such as solutioning, estimating, and architecture diagrams when needed.

Required Qualifications

• 10+ years of hands-on Salesforce development experience (Apex, LWC, Triggers, Flows, SOQL).
• 2+ years of experience in a technical leadership role.
• Strong understanding of Salesforce data modeling, security, governor limits, and integration patterns.
• Demonstrated ability to communicate effectively with both technical and non-technical stakeholders.
• Experience with Agile delivery methodologies.

Soft Skills

• Strong analytical thinking and problem-solving skills.
• Clear, concise communication-able to "translate" complexity into business language.
• Confidence in client-facing environments.
• Ability to lead by influence and foster collaboration.
• Proactive, self-driven, and comfortable managing competing priorities.

Preferred Qualifications

• Salesforce Platform Developer II, Application Architect, or System Architect certifications.
• Experience with enterprise integrations and middleware (MuleSoft, Boomi, etc.).
• Background in consulting or services delivery.
• Experience leading offshore or distributed development teams.
• Knowledge of DevOps tooling (Copado, Gearset, Azure DevOps, Git).