Administrative Assistant V

Job Title: Administrative Assistant V Location: Mercerville, NJ 08619 (Onsite) Job Type: Contract Work Hours: 9:00 AM - 5:00 PM | 1 Hour Unpaid Lunch Job Overview Our client is seeking an Administrative Assistant V to support government benefit programs in Mercerville, NJ. This role focuses on helping applicants navigate eligibility processes for programs such as PAAD and Senior Gold, managing increased application volume due to expanded program limits and public awareness initiatives. Key Responsibilities Assist applicants in completing benefit program applications and explain documentation requirements Determine program eligibility and review submitted applications Inform applicants of missing documentation and next steps Explain program rules, regulations, and guidelines to applicants Guide clients through online applications for PAAD and Senior Gold programs Answer incoming phone calls and process daily mail Required Skills Bachelor Degree Strong verbal and written English communication skills Experience in application processing or benefits eligibility Customer service and public-facing communication skills Ability to handle high call volume and administrative tasks simultaneously Preferred Skills Prior experience in government or social services programs Familiarity with state benefit programs (PAAD, Senior Gold, or similar) Experience with online application portals. Bachelor Degree Location & Work Model Onsite - 12-D Quaker Bridge Plaza Rd, Mercerville, NJ 08619 Engagement Details Inficare