Workers Compensation Claims
$85k - $95kMcKenzie Recruiting LLC
Workers' Compensation Claims Professional
We're looking for a Workers' Compensation Claims professional to support clients and internal teams within a retail insurance brokerage. This role acts as the bridge between clients, carriers, and claims adjustershelping ensure claims are handled efficiently and clients feel supported throughout the process.
Location: Remote (Southern California) Salary: $85,000 - $95,000
Key Responsibilities
- Serve as the primary point of contact for clients on workers' compensation claims
- Coordinate with insurance carriers, adjusters, and third-party administrators (TPAs)
- Monitor open claims and track status, reserves, and closures
- Assist clients with claim reporting and documentation
- Advocate on behalf of clients to help move claims toward resolution
- Review loss runs and identify trends or concerns
- Provide regular claim updates to clients and internal account teams
- Support return-to-work programs and claim cost containment strategies
- Participate in claim review meetings with clients and carriers
- Maintain accurate records and documentation in agency management systems
Qualifications
- 2+ years of workers' compensation claims or brokerage experience
- Strong understanding of workers' compensation claims process and terminology
- Experience working with carriers, TPAs, and adjusters
- Excellent communication and client service skills
- Detail-oriented with strong organizational abilities
- Proficiency with agency management systems (e.g., Applied EPIC is a plus)
- Experience in a retail brokerage environment
- Knowledge of multi-state workers' compensation programs
- Ability to analyze loss data and provide basic insights
Vacancy posted 2 days ago
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